Adobe Campaign Classic V7 - AAM List - Unable to desync a shared audiences for Adobe Experience Cloud Audiences

[Ken_Qrious]

I am attempting to dsync an AAM list in preparation to delete the list, when I click on the dsync button in the edit screen and save, nothing happens. 

[Craig_Thonis · Accepted solution]

Hi Ken,

Unless someone else has seen this before, I would recommend reaching out to Campaign or AAM Support. At the very least, I would recommend attempting the desync again and then reviewing the web logs to see if any errors are being thrown at the time of the desync.

[Ken_Qrious]

Thanks for the reply Craig, I'll raise this with adobe support.