Does AEM integration with Campaign load images to Campaign?

[deathb4decaf]

Hi all,

I'm looking for someone with experience with the AEM + Campaign assets integration. In the documentation here: https://experienceleague.adobe.com/en/docs/campaign/campaign-v8/connect/ac-aem#assets-library the last step claims that "Your asset is now uploaded to your email delivery." Does this mean that when using this interface to select assets Campaign is actually copying and loading the image to it's own resources server for the delivery?

[ccg1706]

Hi @deathb4decaf,

My experience using it is that it works in two ways, depending on how the setup is configured.

If you link assets from AEM, the images stay in AEM, and Campaign just references them. So, in the case you update the image in AEM it will be reflected in your email inside Campaign too.

Another way is that if you are importing directly from AEM, assets get copied into Campaign resources and they take part of the email delivery itself.

You can check this additional documentation for the configuration:Configuring access to assets 

Hope it helps!

Best regards, 

Celia

[deathb4decaf]

That's helpful - but to get into specifics for this interface action here:

This feels like it's the latter you mention where images are being imported to Campaign rather than referenced. Is that correct? I would users rather not use this interface then and instead just reference the AEM asset in the href of the img tag in the email. 

[ccg1706 · Accepted solution]

Hi  @deathb4decaf,

Sorry for the delay on answering you. You're right. The interface that you are showing uploads the image into campaign, so it is the case where I mentioned where the assets get copied over and the become part of the acutal delivery. It is not referencing the AEM -hosted version anymore.

As you don't want this and you want to keep things cleanner, you can reference the AEM asset directly in the src of the img tag, so in this way you will be taking the latest version from AEM and not duplciating content within Campaign.

Hope it clarifies, and if you need more just mention me!

Best regards, 

Celia