Adobe Campaign Classic On Premise Hybrid (V7 9187) - New MYSQL External Account Connection Error | Community
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Ken_Qrious
Ken_Qrious
Level 4
August 1, 2021
Solved

Adobe Campaign Classic On Premise Hybrid (V7 9187) - New MYSQL External Account Connection Error

  • August 1, 2021
  • 1 reply
  • 1107 views

We have created a new external account connection for MYSQL.  When testing the connection we get 

 

 

Investigation suggests that the customer.sh setting LD_LIBRARY_PATH needs to be updated to reference the MYSQL path for libmysqlclient.so.18 but this file does not exist on the unix server.  I'm assuming that an install is required for MYSQL but before proceeding would like to confirm that I am on the right track.  

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Best answer by Jonathon_wodnicki

Hi,

 

Yes, you will need to install MySQL client (libmysqlclient) on all app servers connecting to MySQL.

Once installed use find or mlocate to get the path and add it to the LD_LIBRARY_PATH var in customer.sh or env.sh.

 

Thanks,

-Jon

1 reply

Jonathon_wodnicki
Community Advisor
Jonathon_wodnickiCommunity AdvisorAccepted solution
Community Advisor
August 2, 2021

Hi,

 

Yes, you will need to install MySQL client (libmysqlclient) on all app servers connecting to MySQL.

Once installed use find or mlocate to get the path and add it to the LD_LIBRARY_PATH var in customer.sh or env.sh.

 

Thanks,

-Jon

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