Hi,
Can someone confirm for me whether the below is TTL set by edge servers for syncing with ad server? I am reading as 14 days so would that mean that any cookie ID that is not active within that timeframe will be deleted.
Thanks
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Hello TimeIndicator
As per our doc here, audience manager deletes user data from our edge servers 14 days after last seeing a user on the Audience Manager platform. If Audience Manager records user activity in within this 14-day cycle, we will keep this data for another 14-days. If the user becomes active again after the 14-day period, there will be a delay between that first new page view and when the user becomes actionable. It takes 6-18 hours to get the full profile back out to the edge center after more than 14-days of inactivity.
When we are saying user data,we are referring to Customer Ids or CRM Ids here.
Regards,
Shweta
Hello TimeIndicator
As per our doc here, audience manager deletes user data from our edge servers 14 days after last seeing a user on the Audience Manager platform. If Audience Manager records user activity in within this 14-day cycle, we will keep this data for another 14-days. If the user becomes active again after the 14-day period, there will be a delay between that first new page view and when the user becomes actionable. It takes 6-18 hours to get the full profile back out to the edge center after more than 14-days of inactivity.
When we are saying user data,we are referring to Customer Ids or CRM Ids here.
Regards,
Shweta
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In case of batch data,we always consider user data present in our keystone/backend servers.
Regards,
Shweta
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