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SOLVED

Workspace - This project is empty!

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Level 2

Question: I'm coming across an issue in which our project gets wiped out after a user saves the project under a different name using "Save As" Is this a known issue?

Example:

Project 1 Name: Campaign Trend High Level

After saving a copy of Campaign Trend High Level to Campaign Name Asia, using Save As, Campaign Trend High Level project is completely empty and we get the message This project is empty!

1 Accepted Solution

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Correct answer by
Employee

Hi Wei,

I tried using the 'Save As' option at my end and it is working correctly. If you are still getting empty projects i would ask you to try using a different browser and if the issue still remains then reach out to ClientCare and create a ticket around it.

Thanks.

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2 Replies

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Correct answer by
Employee

Hi Wei,

I tried using the 'Save As' option at my end and it is working correctly. If you are still getting empty projects i would ask you to try using a different browser and if the issue still remains then reach out to ClientCare and create a ticket around it.

Thanks.

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Level 2

Thanks Tanmay.

So far so good. If it does occur again, I'll raise it with ClientCare.