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weic80053184
May 4, 2017
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Workspace - This project is empty!

  • May 4, 2017
  • 2 replies
  • 1366 views

Question: I'm coming across an issue in which our project gets wiped out after a user saves the project under a different name using "Save As" Is this a known issue?

Example:

Project 1 Name: Campaign Trend High Level

After saving a copy of Campaign Trend High Level to Campaign Name Asia, using Save As, Campaign Trend High Level project is completely empty and we get the message This project is empty!

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    Best answer by TanmayMathur

    Hi Wei,

    I tried using the 'Save As' option at my end and it is working correctly. If you are still getting empty projects i would ask you to try using a different browser and if the issue still remains then reach out to ClientCare and create a ticket around it.

    Thanks.

    2 replies

    TanmayMathur
    Adobe Employee
    TanmayMathurAdobe EmployeeAccepted solution
    Adobe Employee
    May 8, 2017

    Hi Wei,

    I tried using the 'Save As' option at my end and it is working correctly. If you are still getting empty projects i would ask you to try using a different browser and if the issue still remains then reach out to ClientCare and create a ticket around it.

    Thanks.

      W
      weic80053184Author
      May 8, 2017

      Thanks Tanmay.

      So far so good. If it does occur again, I'll raise it with ClientCare.

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