Hi - I'm having some difficulty using Firefox when logging into Adobe Analytics. After logging in, I get no content and the dashboard shows{{'segmentStackingTooltipText'|l10n}}. It appears to be throwing numerous jQuery errors in the browser.
Are others having trouble as well?
Thanks, Joe
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I have seen this as well -- when I have Charles Debugging Proxy running. This is a new error for me, as it has never been a problem in the past. But when I close Charles, everything works fine.
I have been having significant problems lately in Charles with https and FF. Since the latest versions of FF, I can't get the SSL proxying to work correctly and sometimes sites won't even load properly. I am not having any problems with Charles in Chrome or IE.
Do you have a debugger of some sort running?
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Hi Joe,
I'm on Firefox 35 and have no issues with Adobe Analytics today. You've likely already tried this, but does clearing cache/restarting the Firefox browser resolve?
Best,
Brian
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I have seen this as well -- when I have Charles Debugging Proxy running. This is a new error for me, as it has never been a problem in the past. But when I close Charles, everything works fine.
I have been having significant problems lately in Charles with https and FF. Since the latest versions of FF, I can't get the SSL proxying to work correctly and sometimes sites won't even load properly. I am not having any problems with Charles in Chrome or IE.
Do you have a debugger of some sort running?
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Thanks for the reply Brian. I did try to clear the cache, but it gave the same results. It's very likely some issue on my side - just wanted to double check.
Regards,
Joe B.
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@Nikhil - I get the exact same error message using Chrome and FF. Actually, it's not an error message, it just shows that response in the dashboard {{'segmentStackingTooltipText'|l10n}}. The browser is also non-responsive at that point - unresponsive to clicks, no events firing, etc.
@Leigh Ann E - I am using Firebug, but ran across this issue before loading it. I was able to open the JS console and it's throwing jQuery errors, as if it either can't find the library or a referenced object is incorrect.
It works fine in IE, but I get the same results in Chrome and FF. It's possible something in our network (firewall, proxy, etc.) is causing this, but I find it strange that it can't seem to find the jQuery library. I would not expect that to be a problem. I've attached a screenshot of FF and the console to show what's happening.
It's not a "deal breaker" but I was hoping that I would be able to use FF.
BTW - I'm new to the community, so thanks all for the responses!
It is indeed strange. Have you tried to log in using any other browser?
Thanks
Nikhil
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