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Omniture: breakdown number is greater than the total number show

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Level 1

Hi

I have generated a Tracking Code report from Omniture, found that the sum of the Visits breakdown figure is in fact greater than total number it shows (please refer to the attached file).
When i sum the Visit breakdown in Excel, the total should be 1000, but from the report it shows 765.

Can anyone help on this? 

Thanks,
J

1 Accepted Solution

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Correct answer by
Employee

Hi Justin,

The end visits total at the bottom of the report is for all site visits in the reporting time period (you can compare to the overall site visits report to confirm for the same period). However as the tracking code report line items detail each 'visit' touch occurrence of a tracking code interaction in sum it calculates to a larger total.

Help Article Reference:

http://microsite.omniture.com/t2/kb/en_US/analytics/kb/sum-line-items-different-from-total.html

Best,

Brian

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3 Replies

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Level 5

Hi

Could you please attach the downloaded report from Sitecatalyst along with the respective excel report.

 

Regards

Devinder

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Level 1

attached with the report 

Thanks

Avatar

Correct answer by
Employee

Hi Justin,

The end visits total at the bottom of the report is for all site visits in the reporting time period (you can compare to the overall site visits report to confirm for the same period). However as the tracking code report line items detail each 'visit' touch occurrence of a tracking code interaction in sum it calculates to a larger total.

Help Article Reference:

http://microsite.omniture.com/t2/kb/en_US/analytics/kb/sum-line-items-different-from-total.html

Best,

Brian