% of the customers click the SignOff button/link at the end of their checkout

[Former Community Member]

I'm looking to track the percentage of customers that click the SignOff button at the end of their checkout. Currently im able to pull the amount of logged in customers for a given day but am having difficulty finding the metric to the answer I need. Any help is appreciated! 

[_wayne]

Does the sign off button bring you to a signed out page? Can you get to the signed out page any other way? Dependant on answers you can then calculate visitor seeing signed out over a logged in page. You might need to tighten segment with link name to narrow to just those clicking the sign out button

[brentrad · Accepted solution]

You can probably create an s.event for this, with the variable triggered when the button is clicked. This will allow you to create a segment in which the s.event exists after a transaction, and another segment in which the s.event does not exist after a transaction.