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SOLVED

Not able to find the trackingsecureserver variable

arjunsudas
Level 2
Level 2

I was trying to connect the Analytics to sharepoint site to enable site traffic monitoring. While have followed the tutorial JavaScript implementation overview

and I am not able to find the variable trackingsecureserver  from the code example. Even after I have included the VisitorAPI.js and AppMeasurement.js, the analytics tracking does not reflect to my sandbox analytics console.

I have four questions:

1. How to find the trackingsecureserver variable value?

2. I can see a GET request to adobesandbox failing to complete from the console. I see net::ERR_NAME_NOT_RESOLVED error. Why is this happening and what is the resolution? I have now used trackingsecureserver and trackingserver variable(which I was able to get from code manager), both of them having same value now, is that an issue?

3. Since the site is in sharepoint I was not able to add these  js script files as a part of HEAD tag. It is inside BODY tag. Is this an issue?

4. s.t() value is not reaching onto var s_code=s.t();if(s_code)document.write(s_code)...

That is I am not getting the required value in s_code variable which is a part of javascript added to BODY tag.

This seems urgent, please anyone help me out with this.

1 Accepted Solution
ursboller
Correct answer by
Community Advisor
Community Advisor

1. tracking server, read here: Correctly populate the trackingServer and trackingServerSecure variable

typically it is a subdomain of sc.omtrdc.net

2. I believe it might be solved with 1)

3. include in body shouldn't be a problem apart from timing

4. what exactly is the problem? do you see the analytics call but no data? or does the analytics call fail?

View solution in original post

0 Replies
ursboller
Correct answer by
Community Advisor
Community Advisor

1. tracking server, read here: Correctly populate the trackingServer and trackingServerSecure variable

typically it is a subdomain of sc.omtrdc.net

2. I believe it might be solved with 1)

3. include in body shouldn't be a problem apart from timing

4. what exactly is the problem? do you see the analytics call but no data? or does the analytics call fail?

View solution in original post

arjunsudas
Level 2
Level 2

the data is not reflected in analytics dashboard

ursboller
Community Advisor
Community Advisor

can you see the network call which sends your data to adobe?