Not able to access Workspace to create reports

[Ankit_EG]

Hi Team, One of colleague have the Administrator rights to Adobe Analytics, still cannot access to reports on workspace.

Under administrator section on https://adminconsole.adobe.com/ I can see 

Products -> Adobe Analytics,

Administrative Rights -> Product Administrator -> Adobe Analytics

these rights already given.

Any suggestions.

[VaniBhemarasetty · Accepted solution]

@Ankit_EG  Can you please look into this doc and check if you had checked all the points

https://experienceleague.adobe.com/docs/analytics/technotes/troubleshoot-login.html

If you are still facing the issue, please reach out to client care to get the issue resolved

[yuhuisg]

Having administrative rights is insufficient. Your colleague needs to be added to an Analytics product profile that has the "Analysis Workspace Access" permission. See https://experienceleague.adobe.com/docs/analytics/admin/admin-console/permissions/analytics-tools.ht...

[Ankit-Agarwal]

Hi, anything missing.. My account also have the same permissions. I can access to workspace

The below snapshot I took from adminconsole.adobe.com Under Products

Here for both Users and Admins, I can find his name and email address