Expand my Community achievements bar.

Announcement: Calling all learners and mentors! Applications are now open for the Adobe Analytics 2024 Mentorship Program! Come learn from the best to prepare for an official certification in Adobe Analytics.
SOLVED

Not able to access Workspace to create reports

Avatar

Level 2

Hi Team, One of colleague have the Administrator rights to Adobe Analytics, still cannot access to reports on workspace.

Under administrator section on https://adminconsole.adobe.com/ I can see 

Products -> Adobe Analytics,

Administrative Rights -> Product Administrator -> Adobe Analytics

these rights already given.

 

Any suggestions.

1 Accepted Solution

Avatar

Correct answer by
Employee Advisor

@Ankit_EG  Can you please look into this doc and check if you had checked all the points

 

https://experienceleague.adobe.com/docs/analytics/technotes/troubleshoot-login.html

 

If you are still facing the issue, please reach out to client care to get the issue resolved

View solution in original post

3 Replies

Avatar

Correct answer by
Employee Advisor

@Ankit_EG  Can you please look into this doc and check if you had checked all the points

 

https://experienceleague.adobe.com/docs/analytics/technotes/troubleshoot-login.html

 

If you are still facing the issue, please reach out to client care to get the issue resolved

Avatar

Community Advisor

Having administrative rights is insufficient. Your colleague needs to be added to an Analytics product profile that has the "Analysis Workspace Access" permission. See https://experienceleague.adobe.com/docs/analytics/admin/admin-console/permissions/analytics-tools.ht...

Avatar

Level 1

Hi, anything missing.. My account also have the same permissions. I can access to workspace

 

AnkitAgarwal_0-1680189370789.png

 

The below snapshot I took from adminconsole.adobe.com Under Products

 

Here for both Users and Admins, I can find his name and email address

AnkitAgarwal_1-1680189555741.png