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Not able to access Workspace to create reports


Level 2

Hi Team, One of colleague have the Administrator rights to Adobe Analytics, still cannot access to reports on workspace.

Under administrator section on https://adminconsole.adobe.com/ I can see 

Products -> Adobe Analytics,

Administrative Rights -> Product Administrator -> Adobe Analytics

these rights already given.


Any suggestions.

3 Replies


Employee Advisor

@Ankit_EG  Can you please look into this doc and check if you had checked all the points




If you are still facing the issue, please reach out to client care to get the issue resolved


Community Advisor

Having administrative rights is insufficient. Your colleague needs to be added to an Analytics product profile that has the "Analysis Workspace Access" permission. See https://experienceleague.adobe.com/docs/analytics/admin/admin-console/permissions/analytics-tools.ht...


Level 1

Hi, anything missing.. My account also have the same permissions. I can access to workspace




The below snapshot I took from adminconsole.adobe.com Under Products


Here for both Users and Admins, I can find his name and email address