Expand my Community achievements bar.

Announcement: Calling all learners and mentors! Applications are now open for the Adobe Analytics 2024 Mentorship Program! Come learn from the best to prepare for an official certification in Adobe Analytics.
SOLVED

Mobile App Lifecycle Reports

Avatar

Level 1

According to everything I have read, it looks like "Daily Engaged Users" and "Monthly Engaged Users" are a standard part of the Mobile App Lifecycle Reports. However, after enabling Mobile App reporting on some of our report suites, we are not seeing these reports as options under the "Mobile App" navigation. Is anyone able to provide insight as to where these reports are located if we seem to be overlooking them? If these reports should be under the "Mobile App" navigation and for some reason we aren't seeing them, does anyone have an idea about how we can go about enabling these reports to show in our reporting suites?

1 Accepted Solution

Avatar

Correct answer by
Employee

Greetings,

 

In Adobe Analytics, by default, enabling Mobile App Lifecycle Reports will automatically update your navigation menu.  However, if you are using a custom menu, it is likely you will need to go add the reports you're interested in to your white list of reports.  

 

As mentioned by Alexis, Adobe Mobile Services is a nice way to get at all your mobile data.  I would recommend checking it out.

 

steve benedick
mobile software engineer
Adobe Marketing Cloud

View solution in original post

2 Replies

Avatar

Correct answer by
Employee

Greetings,

 

In Adobe Analytics, by default, enabling Mobile App Lifecycle Reports will automatically update your navigation menu.  However, if you are using a custom menu, it is likely you will need to go add the reports you're interested in to your white list of reports.  

 

As mentioned by Alexis, Adobe Mobile Services is a nice way to get at all your mobile data.  I would recommend checking it out.

 

steve benedick
mobile software engineer
Adobe Marketing Cloud

Avatar

Community Advisor

Hi Bailey,

 

I believe you will have to use Adobe Mobile Services to see these metrics : https://marketing.adobe.com/resources/help/en_US/mobile/reports_usage.html

Here are the steps that you need to follow to use Adobe Mobile services : https://marketing.adobe.com/resources/help/en_US/mobile/get_started.html

 

Best regards.

 

Alexis Cazes