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steve_benedick
steve_benedick
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Re: Android Adobe SDK APIS from Mobile Core not capturing trackAction and trackState data. - Adobe Experience Platform SDKs 31-03-2022
Hey Amol,Can you turn on verbose logging for the SDK?MobileCore.setLogLevel(LoggingMode.VERBOSE);Assuming that the proper APIs are being called, the logs should confirm the following:The app SDK is getting properly configuredThe Analytics extension is being registeredAnalytics requests are being sent by the deviceAre you able to confirm activity matching the above? Thanks.-steveb

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Re: Android Adobe SDK APIS from Mobile Core not capturing trackAction and trackState data. - Adobe Experience Platform SDKs 10-03-2022
Hi @amolp86453083 -Have you had a chance to look at the logs generated by the SDK? My initial thought is there are one of two issues:The app property didn't get fully published in Data Collection (Launch) - you can verify this by checking the remote location mentioned in the logs: https://assets.adobedtm.com/<>.jsonPrivacy status is not set to opted-in - the logs will indicate the privacy status for the device. If the status is anything other than opted-in, Analytics requests will not be sent.Le...

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Re: Details on BackdateSessionInfo - App Tracking - Adobe Experience Cloud Mobile 19-05-2021
Hey @ericb17371700 - Sorry for confusion caused by the old documentation. It used to be true that backdating session info hits could cause an extra visit (if more time than your Analytics visit timeout had passed since the user re-launched the app), but this behavior has been fixed on the backend so that backdated session info hits will no longer trigger a new visit.> The very first assumption is, that the Crash and the SessionInfo hit will arrive inside Adobe as standard "s.tl" - "trackAction" ...

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Re: Android M1 support? - Adobe Experience Platform SDKs 04-03-2021
Hey @viniciushisao -We haven't had any issues running the Android SDKs on an M1 machine using Google's M1 preview emulator. What kind of errors are you seeing that make you think it's an issue with the Adobe SDK? Thanks.-steveb

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Re: Android M1 support? - Adobe Experience Platform SDKs 01-03-2021
Hey @viniciushisao -Are you using the Android Emulator M1 Preview? https://github.com/google/android-emulator-m1-preview-steveb

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Re: ADBMobile error in ios14 device - Adobe Experience Cloud Mobile 25-01-2021
Hey @bobo1429 - We've spent some time trying to reproduce this issue internally and haven't had any success. If there are any settings or environment conditions that you can suggest that would help us to reproduce the issue, please let us know.Otherwise, please open a ticket with Client Care so that you can provide us a with a project that reproduces the issue. Thanks! steve benedicksr mobile software engineerAdobe Marketing Cloud

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Re: Tracking iOS Permission Request Alerts - Adobe Experience Platform SDKs 02-10-2020
Hey @det2020 -Most of the time a user's selection on OS prompts like requesting for permission will result in a call to a delegate method that the developer controls. In the case of location permission, the CLLocationManagerDelegate will be notified via the locationManagerDidChangeAuthorization: method.In a delegate method like that, you can invoke any AEP Mobile SDK method you'd like.Hope this helps!-steveb

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Re: AEP Mobile SDK support Cordova? - Adobe Experience Platform SDKs 29-05-2020
Hey John, Sorry about the confusion, looks like we haven't updated the documentation at the second link you provided. We will make sure to get that updated! The AEP SDK does support Cordova. Please see the GitHub repo for more information: https://github.com/adobe/cordova-acpcore Hope this helps. -steveb

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Re: Access Processing Rules via API - Adobe Analytics 12-03-2020
+1

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Re: App Users number higher that upgrades + first launches - Adobe Experience Cloud Mobile 20-02-2020
Hey @jorisdebeer,Great question! Hopefully I can clear things up by providing a little insight on when First Launches and Upgrades are reported.First Launches - this event is only sent in the first time a user launches your app. Think of a first launch as a net-new user.Upgrades - this event is only sent in the first time a user launches your app, and the previous launch of your app was a different version.These are both event-type variables, meaning they get counted only when they're sent in. I...

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