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Mobile Device = None on App

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Hi team,

Want to bounce off some ideas with you. We have a very small amount of traffic from our App saying Mobile Device = None.

In theory these are Desktop users, as per https://experienceleague.adobe.com/en/docs/analytics/components/dimensions/mobile-dimensions

 

What are the other possibilities here?

 

Could be our testers using app simulators on their desktops?

Could be a WebView experience on the App?

Could be a tracking issue? As the monitor resolutions are pretty low? 

Anything else? 

 

YingLiuOptum_0-1766436564661.png

 

Thanks all. 

 

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