Mobile App Analytics - Is there an alternative to visitorAppendToURL function for Native to Webview Tracking? | Community
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A
ap95
Level 3
June 21, 2022
Question

Mobile App Analytics - Is there an alternative to visitorAppendToURL function for Native to Webview Tracking?

  • June 21, 2022
  • 2 replies
  • 2366 views

Dear Community,

 

We have implemented Adobe SDK on the Mobile App, our App is hybrid. And it uses Salesforce CIAM for Login (which is a webview),

When user navigates from Native App Screen to the CIAM Login Webview Page, we are passing "adobe_mc" as a parameter using visitorAppendToURL function.

 

But CIAM has character limitation on login page, meaning it blocks any additional parameters. So in that case User Journey breaks for Webview and new ECID gets generated from Ex Cloud Extension on WebView instead of keeping the same ECID from Native Screen Visit.

 

I was wondering if you have came across such scenario to pass ECID to a webview page from native mobile app screen, without using visitorAppendToURL function.

 

Please do reply, if you have any idea.

Thanks a lot.

 

@yuhuisg , @jennifer_dungan , @pablo_childe , @andrew_wathen_ 

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2 replies

VaniBhemarasetty
Adobe Employee
VaniBhemarasettyAdobe Employee
Adobe Employee
June 21, 2022

@ap95 I do not think without the visitorAppendToURL function, you would be able to stitch visitors between Web and app because it is designed this way to stitch the visitors for hybrid apps

A
ap95Author
Level 3
June 22, 2022

Thanks Vani for you input.

Pablo_Childe
Community Advisor
Pablo_ChildeCommunity Advisor
Community Advisor
June 21, 2022

Question...

 

(Native App Screen) to the (CIAM Login Webview) Page,

 

Is it safe to say... (iOS Adobe SDK) to the (Adobe web responsive SDK) are tagged and going to their report suites?

A
ap95Author
Level 3
June 22, 2022

Hi Pablo,

They are both tagged, data goes to the same RS.

Pablo_Childe
Community Advisor
Pablo_ChildeCommunity Advisor
Community Advisor
June 22, 2022

All right so what if you tried this...

 

I assume you are  tagging Pagename for screens in mobile? We will need to add a new evar here as well.

 

Mobile

ECID Copy to a new evar. Dont clear variable.

 

WEB

Have new evar defined and ready to populate.

 

Do you see the new evar pass from Mobile visit to new WEB page visit? (im hoping out of box it does or maybe have to parse from adobe beacon/cookie)

 

 

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