Some cart additions are not showing up in analytics. I have several triggers for the add to cart page view and one of them is not showing up. The call looks identical in the debugger, apart from a single evar value in the products string (eVar42=quickview instead of eVar42=yes or eVar42=no or evar42=variant), and the network shows it going to the same Adobe server. I'm at a loss for how to debug this. Any pointers?
The Only difference I can see is that the page views with eVar42 for a particular value just don't seem to register.
Thanks
Solved! Go to Solution.
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Verify that your s.products string has been formatted correctly. See the examples at products | Adobe Analytics.
Verify that your s.products string has been formatted correctly. See the examples at products | Adobe Analytics.
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Please ignore this comment
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Thanks for the reply
This one works -
;87215078;;;event11=8.63;eVar15=welcome_topn|eVar32=No|eVar33=No|eVar34=Yes|eVar35=No|eVar66=Available stock shown|eVar38=None/Natural Add|eVar41=Yes|eVar42=No
This one doesn't
;87215078;;;event11=8.63;eVar15=welcome_topn|eVar32=No|eVar33=No|eVar34=Yes|eVar35=No|eVar66=Available stock shown|eVar38=None/Natural Add|eVar41=Yes|eVar42=quickview
I can't see what would make any difference.
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in your report suite's setting for eVar42, what are the Allocation and Expire After settings?
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Interesting that Allocation is "Original Value (First)". In your implementation, is it possible that eVar42=quickview is always sent in hits that are after hits where eVar42=something else ?
E.g.
Hit 1 = ...
Hit 2 = ..., s.products = ";87215078;;;event11=8.63;eVar15=welcome_topn|eVar32=No|eVar33=No|eVar34=Yes|eVar35=No|eVar66=Available stock shown|eVar38=None/Natural Add|eVar41=Yes|eVar42=No"
Hit 3 = ...
Hit 4 = ...
Hit 5 = ..., s.products = ";87215078;;;event11=8.63;eVar15=welcome_topn|eVar32=No|eVar33=No|eVar34=Yes|eVar35=No|eVar66=Available stock shown|eVar38=None/Natural Add|eVar41=Yes|eVar42=quickview"
Hit 6 = ...
Because if that is the case, then AA is only reporting the value of eVar42 that it first received in the visit, i.e. from Hit 2 in my example. All subsequent values from that visit, e.g. from Hit 5, though tracked, are never reported.
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