Our client wants to get the time of specific journey. We tried to get it using visit level time however
Visit level might be possible user performed 1 or more journeys or task. I want to calculate the time spent on single task or journey not all journeys in his/her visit. Can you please suggest how is possible in adobe. We have to calculate time on three
1 Total journey time (User who started journey and completed )
2 ideal journey time (user who have followed the step by step pages and completed their journey)
3 Deviation time ( user who did here and fourth but completed their journey means let's say in 4 page journey user travel from page 1 to 2 then 3 and agin came back to page 2 then 3 and 4 page.)
Please suggest how can I do this in adobe.
There are a couple of approaches I can think of in workspace...
For example, to build up a view of how long it takes you could create multiple segments like this:
Hopefully some of the clever people on here might have some other ideas too - I'm really interested to see if there is a better way to do time based stuff
Thanks Andrew, let me try this.
However, if I'm not wrong your approach will give us total time for 3 step process including both who have followed the standard process like 1 to 2 then 3 step and thous who did here and fourth like 1 to 2 then 2 to 1 then 1 to 2 the 3step.
Like was I have to calculate the time Separately for those who have followed standard process and who did here and fourth and completed their journey.
Anyone has better suggestion..would be highly appreciated.
Have you tried some of the Plugins for this purpose?