Hi all,
Our client wants to get the time of specific journey. We tried to get it using visit level time however
Visit level might be possible user performed 1 or more journeys or task. I want to calculate the time spent on single task or journey not all journeys in his/her visit. Can you please suggest how is possible in adobe. We have to calculate time on three
Level
1 Total journey time (User who started journey and completed )
2 ideal journey time (user who have followed the step by step pages and completed their journey)
3 Deviation time ( user who did here and fourth but completed their journey means let's say in 4 page journey user travel from page 1 to 2 then 3 and agin came back to page 2 then 3 and 4 page.)
Please suggest how can I do this in adobe.
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There are a couple of approaches I can think of in workspace...
For example, to build up a view of how long it takes you could create multiple segments like this:
Another option would be to make changes to your implementation to actually time each process using JavaScript [EDIT: See @Jennifer_Dungan's reply for suggestions on how to do this using Adobe supplied plugins].
Hopefully some of the clever people on here might have some other ideas too - I'm really interested to see if there is a better way to do time based stuff
There are a couple of approaches I can think of in workspace...
For example, to build up a view of how long it takes you could create multiple segments like this:
Another option would be to make changes to your implementation to actually time each process using JavaScript [EDIT: See @Jennifer_Dungan's reply for suggestions on how to do this using Adobe supplied plugins].
Hopefully some of the clever people on here might have some other ideas too - I'm really interested to see if there is a better way to do time based stuff
Thanks Andrew, let me try this.
However, if I'm not wrong your approach will give us total time for 3 step process including both who have followed the standard process like 1 to 2 then 3 step and thous who did here and fourth like 1 to 2 then 2 to 1 then 1 to 2 the 3step.
Like was I have to calculate the time Separately for those who have followed standard process and who did here and fourth and completed their journey.
Anyone has better suggestion..would be highly appreciated.
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Have you tried some of the Plugins for this purpose?
getTimeBetweenEvents:
or
getTimetoComplete:
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