I would like to know how exactly we need to capture data from internal audience i.e., from our own employees. Yes, we have excluded the traffic from internal audience. We have separate report suite excluding internal audience and also we have another report suite for both internal and external audience.
Here we want to capture only internal audience now. I can see dimension called "IP Address" but that functionality is not working under the segments.
How we can implement this change to enable this segment? Any suggestion on this?
Once the easiest way to achieve this is using Processing Rules. Adobe Analytics by default will capture the IP Address and thus you can map it to any dimensions; exclude the same using segmentation. But the segmentation will be applied only to future data and not history.
If you want to segment the history of data, as said by Vibhatna, you should either reach your CSM to setup Vista Rule (Cost involved) or use Data Warehouse Report to exclude the IP Address manually.
- To capture only internal audience we would suggest to get the VISTA rule created based on your internal IPs for a report suite with the help of Engineering services team. You can connect with your CSM to involve Engineering team.
- Segment based on IP address only works for Data warehouse. So you can create a segment based on IP and apply that to the data warehouse request to analyze data.