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When you have the flow diagram like that, the column to the left shows where they came from. But the part you have circled are the ones that are not entries (meaning they saw another value before the current one). If you look just to the left of the main column, you'll notice a long, thin, green line. That is the entries. If you hover over it, it will show you how many people entered on your value. That plus the ones that saw a previous value should add up to your total.
When you have the flow diagram like that, the column to the left shows where they came from. But the part you have circled are the ones that are not entries (meaning they saw another value before the current one). If you look just to the left of the main column, you'll notice a long, thin, green line. That is the entries. If you hover over it, it will show you how many people entered on your value. That plus the ones that saw a previous value should add up to your total.
Ahhhh this now makes sense. Not very intuitive for completeness purposes but at least now I can add all numbers up! Thank you so much for the quick reply!
Karina
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Yes, I agree it would be nice if it had a header and/or number visible (before hovering over it).
Also, on the right of that middle column, the thin orange bar is the exits (so people that didn't do any more actions after that one), in case you need to do the other side.
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