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SOLVED

External link report tracking

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Level 1

Hello,

We are hosting external link into my organisation, I'm wondering is there any way to track click report when user click on that link and pointing out to other organisation.

Kindly advice all the possible way to track.

Please let me know if you need any additional information. Thank you!

Regards,

Raj

1 Accepted Solution

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Correct answer by
Community Advisor

Hi Raja,

If your site has external links (exit link domain is different than your site domain and exit link tracking is not disabled specifically
| Automatic Tracking of Exit Links and File Downloads) then it should track  out of the box by Adobe

In the workspace, look for "Exit Link" and drag that to free form table and use with "Occurrences" metric to find the number of time it was clicked.

In report and analytics, search for "exit links" in the report search box.

Thanks,

Asheesh

View solution in original post

3 Replies

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Correct answer by
Community Advisor

Hi Raja,

If your site has external links (exit link domain is different than your site domain and exit link tracking is not disabled specifically
| Automatic Tracking of Exit Links and File Downloads) then it should track  out of the box by Adobe

In the workspace, look for "Exit Link" and drag that to free form table and use with "Occurrences" metric to find the number of time it was clicked.

In report and analytics, search for "exit links" in the report search box.

Thanks,

Asheesh

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Level 1

Hi Asheesh,

Thank you for your response!

I’ve been checked with the process you mentioned in the below but it doesn’t work.

Shall we do quick screen sharing as soon as if possible.

Please call me at 213-204-0282 any time. Thank you so much!

Regards,

Raj

Rajareddy Rokkam

Analyst

rrokkam@cisco.com<mailto:rrokkam@cisco.com>

Tel:

Cisco Systems, Inc.

United States

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Community Advisor

Can you DM me details, will see what is the issue?