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SOLVED

Error on Workspace

helenawong
Level 1
Level 1

Hi there,

I see this error pop up in red: 

undefined Please submit this error id to Adobe Client Care for further diagnosis: 964ea5db-b03a-415c-b088-4d2f18807f3d

 

I am not sure who can help. 

 

1 Accepted Solution
atusingh
Correct answer by
Employee
Employee

@helenawong Team is working on resolving the on ongoing issue.
You can follow the updates on https://status.adobe.com/en/products/1173

Also, you can subscribe to be notified for any update.

View solution in original post

5 Replies
amgup
Level 7
Level 7

@helenawong  Are you seeing this error while opening any workspace project ? If yes, than there is an ongoing issue with the access of projects and our teams are working actively to resolve this issue. We will update once the issue is resolved.

atusingh
Correct answer by
Employee
Employee

@helenawong Team is working on resolving the on ongoing issue.
You can follow the updates on https://status.adobe.com/en/products/1173

Also, you can subscribe to be notified for any update.

View solution in original post

helenawong
Level 1
Level 1

Hi @atusingh , would you help me confirm which updates I should look out for specific to this issue I'm seeing?

 

UPDATE: you may ignore this post. I see that I've subscribed to just the one on the top so that should be the one related to the issue I'm seeing.

helenawong_0-1631156794835.png