Entry Rate = 100% and Exit Rate, Why?

[laetizia_w]

I am looking at a specifc page a and get 10% Entry Rate and 10% Exit Rate.

I made a segment on hitlevel for that page to get a better understandable name like page "Foto"

When I created a freefrom I got 100% Entry Rate and 100% Exit Rate for that segment. Why is this so?

[Gigazelle]

Can you provide more details on the report you created, and the segment you used?

Entry dimensions are typically visit-based, meaning that they persist on the backend tables throughout the entire visit. This could be a possible explanation, but that completely depends on how you've built your workspace and segment.

[laetizia_w]

thanks a lot for your response, but I am not using entry page or exit page.

I am looking for a specific page caled foto123 and get 100 visits and 10 entries with 10% entry rate.

I wanted to rename the pagename by using a segment and the segment looks only for hitlevel for that page foto123.

When using this segment now as dimension with visits and entries and entry rate. I get 100 visits, 100 entries and 100% entry rate.

why is that so?

[Gigazelle · Accepted solution]

Ahh, that makes perfect sense.

This is because segmentation filters out all other data as if it doesn't exist. If you have a segment where page = A, that means according to the segment, that's the only page that exists in your report. Since every hit in your segment was page A, you get 100% entry rate.

[laetizia_w]

yeah but wouldnt it make sense to behave just like I would filter out a dimension. Because it makes it more complex to calculate your own entry rate again insetad of having the right one included

[Gigazelle]

It wouldn't make sense for segments to behave like filters, because filters already fulfill that role in Analytics. If you don't want data excluded via segmentation, I'd recommend simply using a filter.

[laetizia_w]

But this is also happening for bounce rates. For example I would like to get a set of pages into s hitsegment how will I get the correct entry rate, exit rate and boucne rate in total? do I have to calculate it or what would be the best solution?

I hope to get a good advice on that!

I think this can get misguiding when trying to get an overview freeform but the values are not correct because it counts all together from the whole visit.

Best

[Gigazelle]

You can either use a visit-level segment (so it pulls in the whole visit, not cherry-picking hits), or you can use the search filter.

You can also use segmentation to explicitly call out bounces so they would be the only visits in your report.

[laetizia_w]

do you have an example for that?

In my example I have page a and filter it out on hit level in a segment. Then I get 100% entry rate.

When looking the entries and visits it is the same amount and when doing a breakdown I see why I have the same amont of visits and entries because it includes all pages which had an entry during my visit on page a. So I still think this makes it too complicatde and not easy for users to work with. The same happens with Exit Rate and Bounce rate as well.

[Gigazelle]

Use a search filter instead of a segment - it's the little funnel icon in the dimension header. Search filters show/hide data based on your filters instead of completely excluding the data like a segment.