Expand my Community achievements bar.

SOLVED

decibel Insight Adobe analytics integration not allows setting of s.props

Avatar

Level 2

Hi, can anyone share if they've been able to pass and set a s.prop in the adobe analytics and decibel insight integration.  At the moment it appears only an eVar can be set which would normally occupy the users decibel Insight ID.

User case here we need to set a brand value on every hit we send to Adobe.

1 Accepted Solution

Avatar

Correct answer by
Level 1

Hi Matt,

Decibel uses an eVar for it's integration for two reasons.
1) Allows sessions in Adobe to be associated with Replays/Sessions in Decibel.
2) In order for Decibel to be able to use Adobe Segment data.

In order to fulfill both use-cases, you will need to use an eVar. The eVar can be set in a number of ways:
1) Default - Decibel can automatically populate the eVar when it loads.
2) Manual - You may set the eVar yourself, via Launch or your TMS and using AppMeasurement.Integrate.

With this in mind, you could switch to using the Manual request type, which would stop Decibel setting the eVar itself, and allow you to do it in your own way. This would allow you to then set a prop or whatever else you may like to do.

Please note that in order to be able to use Adobe segments in Decibel, you will need to use an eVar.

Thanks,

Marius

View solution in original post

3 Replies

Avatar

Community Advisor

Hey Matt,

If it doesn't allow to use prop! You can use eVar as a prop by changing its setting to allocation: last touch and expiration: hit.

Thanks,

Asheesh

Avatar

Correct answer by
Level 1

Hi Matt,

Decibel uses an eVar for it's integration for two reasons.
1) Allows sessions in Adobe to be associated with Replays/Sessions in Decibel.
2) In order for Decibel to be able to use Adobe Segment data.

In order to fulfill both use-cases, you will need to use an eVar. The eVar can be set in a number of ways:
1) Default - Decibel can automatically populate the eVar when it loads.
2) Manual - You may set the eVar yourself, via Launch or your TMS and using AppMeasurement.Integrate.

With this in mind, you could switch to using the Manual request type, which would stop Decibel setting the eVar itself, and allow you to do it in your own way. This would allow you to then set a prop or whatever else you may like to do.

Please note that in order to be able to use Adobe segments in Decibel, you will need to use an eVar.

Thanks,

Marius

Avatar

Level 2

Hi, We are integrating Decibel on our Client site using the "Medallia Digital Experience Analytics" extension in Adobe Launch. We have done the set up in Decibel portal which includes evar, report suite and technical user account configuration under data connectors. We have also shared the adobe segments to the technical user account configured in Decibel. But session IDs are not populating in Adobe analytics. Does anyone know the steps for this integration end to end which populates session IDs and DXS scores in Adobe Analytics.