Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

SOLVED

Click Map Data Not Being Captured

Avatar

Level 2

Click Map Data Not Being Captured

 

How come the Click Map data does not get captured when I use the s.t() function in the link’s onclick section to capture a specific data?

 

Thanks

 

Seung

1 Accepted Solution

Avatar

Correct answer by
Level 4

**All the views given here are my personal and has no relation or doesn't reflect views of my employer.

Hi Seung,

Personally, I am NOT fond of using the Click-Map and the only reason is that I experienced that the data given is not accurate enough due to various limitations of the tool. Also, there has not been much upgrades in the product to keep it at par with the fast moving technology cool

Now, coming to your question, Here is what you need to do the see the Data Flowing Like Charm in the Click Map reports

1. "s.trackInlineStats" must be set to 'true' within your core JavaScript file (s_code.js) 

Example: s.trackInlineStats=true;  

enlightened I observed in the past that ClickMap plugin doesn't support Safari. It is only my personal observation and I might not be 100% correct

 

2. Hope you are working on a <a> tag and setting s_objectID as given below: 

 

<a href=http://www.allaboutwebanalytics.com onclick=s_objectID='harsh1234';>Some Site Link</a>

 

enlightenedThis code snippet allows the link to be reliably identified, and ensure the improved accuracy of reporting.

Do like the post should you find useful by clicking on the "Heart Icon" and move this to "Solved" status for the benefit of other users of the forum.

Hope this helps!

Regards,

Harsh Kabra |  Adobe Certified Expert: Digital Analytics & SiteCatalyst Implementation & Reporting

View solution in original post

5 Replies

Avatar

Level 5

Hi

Please use s_objectID for links

e.g

<a href="link.html" onclick="s_objectID='link 1'">Link Text</a>

 

 

Regards

Devinder

Avatar

Level 5

Hi,

Please let us know if you are still facing issue.

 

 

Regards

Devinder

Avatar

Correct answer by
Level 4

**All the views given here are my personal and has no relation or doesn't reflect views of my employer.

Hi Seung,

Personally, I am NOT fond of using the Click-Map and the only reason is that I experienced that the data given is not accurate enough due to various limitations of the tool. Also, there has not been much upgrades in the product to keep it at par with the fast moving technology cool

Now, coming to your question, Here is what you need to do the see the Data Flowing Like Charm in the Click Map reports

1. "s.trackInlineStats" must be set to 'true' within your core JavaScript file (s_code.js) 

Example: s.trackInlineStats=true;  

enlightened I observed in the past that ClickMap plugin doesn't support Safari. It is only my personal observation and I might not be 100% correct

 

2. Hope you are working on a <a> tag and setting s_objectID as given below: 

 

<a href=http://www.allaboutwebanalytics.com onclick=s_objectID='harsh1234';>Some Site Link</a>

 

enlightenedThis code snippet allows the link to be reliably identified, and ensure the improved accuracy of reporting.

Do like the post should you find useful by clicking on the "Heart Icon" and move this to "Solved" status for the benefit of other users of the forum.

Hope this helps!

Regards,

Harsh Kabra |  Adobe Certified Expert: Digital Analytics & SiteCatalyst Implementation & Reporting

Avatar

Employee Advisor

Hi Seung,

There is an entire KB article written on this topic, which covers many of the same points Harsh Kabra points out. I'd recommend giving it a read:

https://marketing.adobe.com/resources/help/kb/en_US/analytics/kb/no-data-clickmap-overlay.html

Avatar

Level 2

I used the s_objectID but I don't see it in the debugger or in the Click Map report.