CJA: Handling Org. VPN with IP address filter

[JacobC1]

We are trying to make our web metrics more accurate in CJA by creating a filter that excludes our organization's VPN IP ranges. However, I just heard from our IT team today and they said our VPN has 100+ ranges and would be almost impossible to filter from metrics. 

Has anyone successfully filtered out a VPN like this from their web metrics?

[Harveer_SinghGi1 · Accepted solution]

Hi @JacobC1 ,

Have you tried bot detection for datastreams to set the bot flag on your data? It provides and XDM field botDetection.score which you can use to exclude bot traffic from your reports in CJA.

Cheers!

[JacobC1]

Thanks for the reply!

[Josh__Stephens]

Hi @JacobC1,

As @Harveer_SinghGi1 mentioned, one approach might be the bot detection rules.  There are some other attributes you can filter on in addition to IP.  Not sure if any of these would help simplify your solution.  (One note, if you enable bot detection, be sure to add the bot information field group to your schema.)

[JacobC1]

I have sent the list to our IT team to see if any of the identifiers listed is consistent across the org. I appreciate your help!

[Sukrity_Wadhwa]

Hi @JacobC1,

Were you able to resolve this query with the help of the provided solutions, or do you still need further assistance? Please let us know. If any of the answers were helpful in moving you closer to a resolution, even partially, we encourage you to mark the one that helped the most as the 'Correct Reply.'
Thank you!