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SOLVED

Can anyone help me get access to Adobe Analytics. I get this error message: It seems that your Adobe ID is not linked with your Adobe Experience Cloud solution accounts. Please get in touch with your Org Administrator or Adobe Enterprise Support.

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Correct answer by

If you are supported user, you can contact with Adobe Technical Support Engineer (TSE) by ticket. If not, you should ask your Administrator user of your Org first.

Please confirm below URLs.

Customer Support Delegates

https://helpx.adobe.com/experience-cloud/supported-users.html

Submitting an Analytics support ticket

https://helpx.adobe.com/analytics/kb/submitting-an-analytics-support-ticket.html

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2 Replies

Correct answer by

If you are supported user, you can contact with Adobe Technical Support Engineer (TSE) by ticket. If not, you should ask your Administrator user of your Org first.

Please confirm below URLs.

Customer Support Delegates

https://helpx.adobe.com/experience-cloud/supported-users.html

Submitting an Analytics support ticket

https://helpx.adobe.com/analytics/kb/submitting-an-analytics-support-ticket.html

907

0

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@El_Martin Can you please confirm whether you are still facing issues in accessing to Adobe analytics ?

If so, please raise a support ticket as said previously here

https://helpx.adobe.com/analytics/kb/submitting-an-analytics-support-ticket.html

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