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SOLVED

Can anyone help me get access to Adobe Analytics. I get this error message: It seems that your Adobe ID is not linked with your Adobe Experience Cloud solution accounts. Please get in touch with your Org Administrator or Adobe Enterprise Support.

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Level 1
 
1 Accepted Solution

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Correct answer by
Employee

If you are supported user, you can contact with Adobe Technical Support Engineer (TSE) by ticket. If not, you should ask your Administrator user of your Org first.


Please confirm below URLs.

 

Customer Support Delegates

https://helpx.adobe.com/experience-cloud/supported-users.html

 

Submitting an Analytics support ticket

https://helpx.adobe.com/analytics/kb/submitting-an-analytics-support-ticket.html

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2 Replies

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Correct answer by
Employee

If you are supported user, you can contact with Adobe Technical Support Engineer (TSE) by ticket. If not, you should ask your Administrator user of your Org first.


Please confirm below URLs.

 

Customer Support Delegates

https://helpx.adobe.com/experience-cloud/supported-users.html

 

Submitting an Analytics support ticket

https://helpx.adobe.com/analytics/kb/submitting-an-analytics-support-ticket.html

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Employee Advisor

@El_Martin Can you please confirm whether you are still facing issues in accessing to Adobe analytics ?

If so, please raise a support ticket as said previously here

https://helpx.adobe.com/analytics/kb/submitting-an-analytics-support-ticket.html