Adobe Analytics

H_L · 2/3/21

Visit landing on sub-domain 1: https://1.domain.com, then either click a link or type-in URL goes to sub-domain 2 https://2.domain.com, then left.

The questions are:

will sub-domain 2 get a bounce?

is it reasonable to calculate bounce% in domain 2 as formula: bounce/visits*100%?

My understanding is the bounce shall be aligned with entries. As a result, even break down by "server", the above example is not a bounce to domain 1, not a bounce to domain 2 as well.

But since it is a visit to domain 2, as well as a single page visit, consider calculate Single Page Visit/Visits*100% is reasonable.

As a result, use either of following way is reasonable:

1. bounce/entries*100% and use "entry server" dimension, but not "server"

2. single page visit/visits*100%, use "server" dimension

Please let me know your idea.

Thank you.

Andrey_Osadchuk · 2/3/21

If the data is captured into a single report suite from both subdomains and the visitor ID (mid) matches, the Bounce Rate is calculated as they were two pages under a single domain.

Best wishes,
Andrey Osadchuk | Inspect Launch Implementation, Automate Classifications & Data Sources, Essential Bookmarks

H_L · 2/4/21

Hi Andrey,

Could you help to check my reply below and clarify?

Thank you.

H_L · 2/8/21

Hi @Andrey_Osadchuk

When you said "Single Report Suite", does it mean "individual report suite" for each of domain, or a "unique report suite" for both of domains?

e.g.

Domain A and Domain B all triggered to "Reportsuite1"

OR

Domain A to "reportsuite1", Domain B to "reportsuite2"

I got a little confused because when you state "the Bounce Rate is calculated as they were two pages under a single domain.", if two pages under 1 domain, then I think it will not calculate Bounce Rate.

Our actual case is:

the 2 server visits are both firing server calls to same report suite: "domainglobal", they don't fire server calls to each of individual report suite. I also noticed that the visitor ID is remaining same value when user visit from subdomain1 to subdomain2.

Under above situation, is this a bounce for subdomain 1, and a bounce for subdomain2 as well?

I think if they are counting bounce to each subdomain, then it is entry to each as well.

Please help to clarify.

Thank you.

Andrey_Osadchuk · 2/8/21

"Domain A and Domain B all triggered to "Reportsuite1"

H_L · 2/10/21

@Andrey_Osadchuk, thanks for your reply. Then I got little confused, since domain 1 and 2 are all triggering to reportsuit1, how it will be calculated as a Bounce? Since there are 2 server calls.

Or, if it is bounce for domain 1 and domain 2, then it means it is Entry for domain 1 and domain 2, is it?

So, I need to use Bounce/Entry on domain 1, and Bounce/Entry on domain 2, but shall not use Bounce/Visit for domain1, nor Bounce/Visit for domain2.

Please help to clarify. Thank you.

H_L · 2/10/21

Thanks

H_L · 2/10/21

I thought it could be "the Bounce Rate is NOT calculated as they were two pages under a single domain." in the reply, is it?

2 pages under a single domain, I got confused if it is "the Bounce Rate is calculated as they were two pages under a single domain“

jantzen_b · 2/11/21

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