Anomaly Alerts bug - Why is it getting disabled automatically?

[dverma]

I have setup multiple Anomaly alerts in Adobe Analytics. Why does it get disabled automatically? Facing this issue for last couple of months. It run for few days and status becomes 'disabled' itself 

[PratheepArunRaj · Accepted solution]

Dear dverma,

As you are aware, the default expiration for any alert we create is 1 year. If expiration hits, the alert would be disabled by default. So, check the expiration before saving and if the problem persists, then it should be a bug, raise the same with Adobe Customer Care.

Thank You, Pratheep Arun Raj B (Arun) | NextRow Digital | Terryn Winter Analytics

[dverma]

Thank you very much Pratheep for the response. It has not expired. Could you please let me know the relevant contact id? 

[Vinoth1991]

You can raise it to customercare@adobe.com with the below details.

Tool : Adobe Analytics

Organization:

Issue: