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SOLVED

An unexpected error has occurred. If the problem persists, please submit an incident to Customer Care through your supported user with the code: 20210624_60d53ec87819a

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Level 1

we could not get the report as, just get the information that:" An unexpected error has occurred. If the problem persists, please submit an incident to Customer Care through your supported user with the code: 20210624_60d53ec87819a"

1 Accepted Solution

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Correct answer by
Level 7

@yujiaos99152660 I will suggest to reach out to Client Care team by providing the steps to replicate, this error code, screenshot of the error and the Workspace Project Name in which you are facing this issue.

Also, try to replicate the issue in another browser, incognito window and try clearing cache and cookies.

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1 Reply

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Correct answer by
Level 7

@yujiaos99152660 I will suggest to reach out to Client Care team by providing the steps to replicate, this error code, screenshot of the error and the Workspace Project Name in which you are facing this issue.

Also, try to replicate the issue in another browser, incognito window and try clearing cache and cookies.