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AEM Forms - can Cloud Service Framework (for Analytics) and Launch integration be used/configured simultaneously

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We have AEM Adaptive Forms and would like to use the integration to collect data on form usage and submits, etc.

 

We've set up the Cloud Service Framework configuration described here:

https://experienceleague.adobe.com/en/docs/experience-manager-65/content/forms/integrate-aem-forms-w...

 

We also followed the steps to integrate Adobe Launch using the steps here:

https://experienceleague.adobe.com/en/docs/experience-manager-65/content/forms/integrate-aem-forms-w...

 

A Launch Rule was set up and published to fire on Form Submits using the steps as per the Launch instructions. The rule is not firing. In the meantime, the Analytics using Cloud Service Framework (first link above), is working. This configuration bypasses Launch, so it doesn't provide flexibility and control.

 

Use case:

I need to add an Action to the Form Submit rule in Launch to execute some code when it fires. This cannot be done via the Cloud Service Framework. Launch must be used to accomplish it. However, as mentioned, the Launch rule isn't firing.

 

Do we need to disable the Cloud Service Framework configuration and only set up the Launch integration? In other words, do we need to choose either one (the Cloud Service Framework configuration OR the Launch integration) for it to work? Or should they be able to co-exist?

Also, any other advise what else to look out for to get the Launch integration to work would be appreciated. Thank you.

 

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