I created two Rules in Data Collection. One first one fires when a video starts playing (Video Start). This is event 50. The second one fires when the video finishes playing (Video Finished). This is event 54.When testing, I noticed in the interact call for Video Finished/event 54, both event 50 and...

@kandersen , I made a lot of changes. In Launch, the Rule was always firing so it's not the issue. However, I changed the Action. It's now using Extension: Adobe Experience Platform Web SDK extension>Action type: Send event.Under Type, I entered "web.webinteraction.event34". Under XDM, I entered our...

@kandersen I'm sorry, I put the wrong script in my original post. We are using Web SDK. This is the action in the rule in Launch. <script>console.log('Data collection: download button was clicked');alloy("sendEvent", {xdm: {eventType: "download.click",web: {webInteraction: {name: "downloadPDF",type:...

On our webpage, there's a page with a button that downloads a PDF when clicked. I need to create two audiences:1) Audience 1-visitors who went to the page but did not click the Download PDF button2) Audience 2-visitors who went to the page clicked the Download PDF button Audience 1 works. There's an...

What would I enter to cover all IP addresses that start with 15.12. plus anything after that?

We found a range of IP addresses in Workspace that has 99% bounce rate. Further investigation showed that the user agent looks extremely suspicious with some of them being "HeadlessChrome" or using Windows 10 and an extremely outdated version of Chrome. We're convinced they are bots.I would like to ...

We recently implemented Web SDK. We have Analytics, Target and AAM. We will be implementing RTCDP soon. We also recently got OneTrust. We did a OneTrust scan of our website and came up with a list of cookies. In OT, cookies are categorized as Essential, Functional, Targeting, etc. Visitor preference...

Coming from the Financial Services sector where our sales/engagement cycles tend to be months long. It takes prospects a while to decide to speak with us, let alone become a client. Our Marketing Channel Expiration is set to 1 day currently, which makes no sense given the context. What is the recomm...

I found a way to have the VEC load the client homepage. I went to the production site and used the dropdown to select the client homepage. By doing that, the cookie was set to "client". After doing that, only then did I open the activity. The VEC picked up the cookie value, which was still set to cl...

Thanks @AnkitJasani29 It didn't work. When the homepage loads in the VEC, it shows the dealer homepage including when I made changes to the Delivery as advised.I also tried going to Browse mode in VEC, then using the dropdown to select "client". In production, when this is done, the client homepage ...