Hi @tcrewes1 ,
Adobe partners with DeviceAtlas to perform a user agent lookup to populate standard device related reports. Due to contractual obligations Adobe has with DeviceAtlas, Adobe cannot share both device lookup information and user agent information on the same event. Because of this you can choose either Device Lookup fields or User Agent Client Hints field to be collected and not both.
You can opt to choose one or the other based on your needs, this can be done through Configure device lookup setting in Adobe datastreams for WebSDK.
Cheers!