Hi there,
How do you guys trace your customers' online behaviors?
My company has tracked a WSC_ID in adobe when a user logged in on the site or made a purchase on the site.
However, if the user is just visiting the site and left we lost tracking of it.
Do you or your company have a better practice here to capture as much as possible of a customer's online behaviors?
One way I've thought about is using WSC_ID map with Visitor_id in adobe, so I can fill some of the gaps of guest visitors.
Wondering if this is the best I can do? or any better solutions here?
Thanks!