I have this error message when connecting Power BI to Adobe Analytics.
{"error":{"code":"DMTS_OAuthTokenRefreshFailedError","pbi.error":
{"code":"DMTS_OAuthTokenRefreshFailedError","details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"The given credential couldn't be refreshed."}}],"exceptionCulprit":1}}}
The error gets solved once I re-login, but on scheduled refresh, the refresh gets failed every 15 days due to token expiry, can I do something to automate the refresh token for adobe, or create a service account kind of thing?
How to solve this issue?
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@Jie_Zhi_MarkYe Take a look at this troubleshooting guide
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@Jie_Zhi_MarkYe I'd consider clearing logins and re-entering credentials, that has worked for me in the past.
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This is a common timeout issue for authentication.
If you go to setting for this report/dataset in powerbi desktop/cloud and re-authenticate using adobe credentials, it should work again.
Note: This would happen every now and then (~ 2weeks ) so better to create alerts so that you are notified each time this happens.
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