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TheMarianoC
TheMarianoC
Level 2
January 4, 2019
Solved

Adobe Analytics showing for same dates when changing date range

  • January 4, 2019
  • 4 replies
  • 2351 views

Hello, I've got a problem I don't know how to resolve.

I'm looking at a particular segment (two of them have the same problem actually) - When looking at Unique visitors (although this happens with ALL other metrics too, I'm just using UV as it's easier to explain) and select This year, or Last year of data, I get "correct" data or at least some data:

However if I select only January, or only February, or only a part of any of these two months back in 2018, I get this:

Everything is blank!

Any ideas?

Thanks,

Mariano

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    Best answer by EricMatisoff

    Interesting. I wonder if it has something to do with the segment? Could you share a screenshot of the definition it? If not comfortable sharing publicly here, you can PM me.

    4 replies

    EricMatisoff
    Adobe Employee
    EricMatisoffAdobe Employee
    Adobe Employee
    January 4, 2019

    Hm, that's definitely strange. I tried this in one of my report suites and didn't have the same issue:

    Can you send a bigger screenshot of your full browser, not just the table? I'm curious if segments are applied, or a virtual report suite, etc.

    TheMarianoC
    TheMarianoCAuthor
    Level 2
    January 4, 2019

    Hi there,

    Yes, there is a segment applied within a report suite:

    Thanks for your help!

    Mariano

    EricMatisoff
    Adobe Employee
    EricMatisoffAdobe EmployeeAccepted solution
    Adobe Employee
    January 4, 2019

    Interesting. I wonder if it has something to do with the segment? Could you share a screenshot of the definition it? If not comfortable sharing publicly here, you can PM me.

      Gigazelle
      Adobe Employee
      GigazelleAdobe Employee
      Adobe Employee
      January 9, 2019

      Hi Mariano, were you able to get this figured out?

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