Adobe Analytics showing for same dates when changing date range

[TheMarianoC]

Hello, I've got a problem I don't know how to resolve.

I'm looking at a particular segment (two of them have the same problem actually) - When looking at Unique visitors (although this happens with ALL other metrics too, I'm just using UV as it's easier to explain) and select This year, or Last year of data, I get "correct" data or at least some data:

However if I select only January, or only February, or only a part of any of these two months back in 2018, I get this:

Everything is blank!

Any ideas?

Thanks,

Mariano

[EricMatisoff]

Hm, that's definitely strange. I tried this in one of my report suites and didn't have the same issue:

Can you send a bigger screenshot of your full browser, not just the table? I'm curious if segments are applied, or a virtual report suite, etc.

[TheMarianoC]

Hi there,

Yes, there is a segment applied within a report suite:

Thanks for your help!

Mariano

[EricMatisoff · Accepted solution]

Interesting. I wonder if it has something to do with the segment? Could you share a screenshot of the definition it? If not comfortable sharing publicly here, you can PM me.

[Gigazelle]

Hi Mariano, were you able to get this figured out?