Course Discussion: Attributing Value to Digital Touch-points in the Customer Journey

[DoMoore]

Use this thread to ask any questions related to the Attributing Value to Digital Touch-points in the Customer Journey course on Experience League. Experts are monitoring this thread to ensure your questions are answered.

[adrianvidal]

Hi

Are not the first and the second video of this Journey the same?

BR

[DoMoore]

You are so right, haha. We had multiple fallout and multiple flow videos because they had highlighted different features of those visualizations that had been released over the course of several years. We recently re-recorded one video for each of them that covers all of the awesome feature of those visualizations, and so the redirects were set up from the old videos to the new ones. Sorry for the confusion. We will update the course as soon as possible to reflect the new videos. Thanks for noticing!