We use Medallia and use Launch event listeners to pick up what's happening. Annoyingly they can only pass integers as the values at the mo so we can't see what categories and drop downs they've chosen, but we can get the scores. Ensure if you're collecting satisfaction or NPS scores that you use a counter metric for those and one for submitted surveys, we originally did the scores as a dimension (which is always a string), and it was a nightmare!
