Product Communities

  Hi Folks,   I'm putting the finishing touches on a very interesting project -- visualizing and trending 15+ years of Customer Correspondence in Workfront -- and am quite chuffed with the latest "By Year" dashboard as below. All of the reports are based on native Workfront Reports (except the top one, which is our UberFilter solution, so users can apply filters to the whole dashboard at once and "zoom in"), so I decided to share it here for illustrative purposes of What's Possible.   If you've got a slick, cool, or crazy dashboard you'd like to share, I invite you to post it here in the "Workfront Dashboard Sample Gallery", too!   Regards, Doug    

Dear AEP Community, Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Experience Platform.That's why we're excited, in this new year, to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for January 2025, designed to help you resolve common challenges swiftly and effectively. Our Top KCS Articles are your shortcut to: Quickly identifying and resolving recurring issues.Accessing expert insights and best practices for AEP.Streamlining your troubleshooting process for maximum productivity.Empowering yourself with the knowledge to tackle any AEP-related problem head-on. Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – creating highly personalized digital experiences with AEP. Start supercharging your problem-solving skills today

Dear Adobe Campaign Community, Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign.That's why we're excited, in this new year, to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for January 2025, designed to help you resolve common challenges swiftly and effectively. Our Top KCS Articles are your shortcut to: Quickly identifying and resolving recurring issues.Accessing expert insights and best practices for Adobe Campaign.Streamlining your troubleshooting process for maximum productivity.Empowering yourself with the knowledge to tackle any campaign-related problem head-on. Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign. Start supercharging your problem-solving ski

Hi Community! We're looking for eight customers to participate in testing our new AI tools!  This is a unique opportunity to use AI to estimate task complexity.Key Details:Privacy assurance: Your data will not be shared with other Adobe customers or documentation. It will only be used to validate and refine the features/tools.Personalized results: Each customer will see results tailored to their data, with model weights personalized to your specific use case.This opportunity is perfect for those who want to:Explore how AI can streamline complexity/effort estimationProvide feedback to improve the user experience (UX) of these tools. Your insights will play a crucial role in shaping our AI tools to better meet your workflow needs.If you're interested, please respond to this post. Thanks for your time and consideration!

As a marketer, your goal is to create impactful campaigns that boost sales and reach the right customers. To do that effectively, you need to stay up to date on the latest tools and features that can give you an edge.  Every week, new features and capabilities roll out in Adobe Experience Platform (AEP) and its applications. Figuring out which ones matter to your work and how to use them can feel like a full-time job. You’ve probably tried it all—bookmarking release notes for later, attending webinars, or asking colleagues and consultants for help. These methods are time-consuming and expensive, and sometimes you never get to them. So, how do you stay on top of it all without getting overwhelmed? That’s where AI Assistant in Adobe Experience Platform comes in. “Something I really have been liking is discovering and learning new features through the AI Assistant. I recently found out about Content Cards and Content Accelerator in Adobe Journey Optimizer in a conversation

Use this thread to ask any questions related to the Migrate Adobe Analytics to Web SDK using Tags tutorial on Experience League. Experts are monitoring this thread to ensure your questions are answered.

Thank you to everyone who joined us today at our event to make the case for leveraging Group Admins to share the workload, maintain settings and empower groups with greater flexibility over their work processes!  Group Admins can help their Sys Admins with managing the needs of their group, such as user membership, layout templates, custom data, statuses, and preferences.  But how do you find those special users interested in taking more responsibility within Workfront? How do you manage giving enough access for your Group Admins to support their business processes, but not too much that the role becomes overwhelming?  If you missed the event, no worries! Watch the on-demand recording and download the resources below.  Workshop recording  Slide Deck PDF  We’ve also attached the Word docs of the following examples so you can customize them for your organization:  Example Sys Admin Job Description  Example Group Admin Job Description  Exam

I have created form using Document based approach that is using Google docs and Excel sheet Added specific rules to some fields and some conditions also working fineLinked with Adobe Sync app and previewed and published Now while submitting its showing error and submit option not working as expected 

Thanks to everyone who joined today's workshop, 10 Communication Tips in Adobe Workfront. And if you missed out, no worries, watch the on-demand recording and download the resources below. As there is no “right way” of communicating with users and leaders, find what works best and be consistent and constant – consider following the rule of 7 (from the chat) – a message must be received at least seven times in seven different ways to be effective!  Workshop recording Slide Deck PDF Be sure to review the End User Communications Cookbook for other customer-submitted ideas like:Create a Workfront-specific internal site with training resources, tips and tricks, links to your System Admin request queue, etc.Workfront-specific newsletter – what are new release features, a success story from a team on something cool they're doing with Workfront, tips from your peers, etc. Dedicated (and public) Slack/MS Teams channels for WorkfrontWorkfront FAQ project for common quest

I am looking for insights, ideas, and best practices on developing a comprehensive user engagement survey. Our goal is to gain a deeper understanding of our users' satisfaction with the platform, identify areas for improvement, and ensure we are meeting their evolving needs.I'm sure we are not the first to work through this important data collection and would love to build on existing knowledge. We're looking for any ideas including processes, where you have developed your survey (intake?), example survey questions, and even any anecdotal thoughts on things that worked or didn't work for you.Thanks so much!Lenora  

Hello folks!     Huge THANK YOU to all customers who took the time to participate in today's workshop, Learn: Intro to Kanban Boards with Adobe Workfront, hosted by Workfront Product Managers, Natalie Mitchell @NatalieM27 and Patrick Muir @PatrickMu1!      We had loads of engagement and questions in the chat, so we've added some highlights as replies to this post. If you have a specific question that was not addressed, please reply to this here.     For those of you that provided feedback on the Boards feature, thank you for sharing! We’ve bundled it up and provided it to our hosts.     For those who missed the session, you can watch the on-demand recording here and download a copy of the slide deck here.    Additional events are being added to the Events page each week, so keep checking regularly to ensure you don't miss out.  Here's what is coming up in May!  &nbsp

Workfront Boards is an entirely new and flexible tool that allows collaboration in a shared “Board” view containing columns and cards.Need a little inspiration for HOW your teams might leverage Boards? The possibilities are endless, but @ewanh shared 3 of his favorite ways to jump right in - Meeting Notes, Campaign Planning and Retrospectives. In each example, we’ve provided the simplest way to leverage Boards as well as some more advanced inspiration to make the cards more actionable or automated.Are your teams using Boards? We’d love to hear how. Leave a comment below with your ideas and lessons learned.MEETING NOTESAudience: Managers, Team members, or anyone attending a meeting who wants to track action items easily as reportable Workfront objects.Traditional meeting notes can be hard to convert into actionable work items. Boards allows you to quickly capture notes, determine the most appropriate action, and link those actions back to specific work items.How to: Using a Ba

There are not that many practice questions out there for the new MCE exam. I took the ones from the study guide and wrote about 100 or so additional of my own to help my team study. If the list of topics wasn't enough for you, this should be a good way to get extra practice. I will just add a caveat that these questions were written based off the study guide topics before I actually took the new version of the test, so the list of topics in the previous blog is slightly more accurate as far as reflecting the actual material.Let's start with questions on the Admin & Operational topics.QuestionAnswersCorrect AnswerYou need to comply with US spam legislation. Which of the following subscription management approaches is the most commonly used?a. Opt-outb. Opt-ind. Double opt-inaYou need to comply with Canadian spam legislation. Which of the following subscription management approaches is the most commonly used?a. Opt-outb. Opt-ind. Double opt-inbYou need to comply with European spam le

No matter how tempting, never do this with Marketo string fields: let jsVar = "{{lead.Some Field}}";   Why? Because {{lead.tokens}} are HTML-encoded, not JS-encoded. That is, they’re only supported in text content, like so: <div>{{lead.Some Field}}</div>   Failing to account for this will lead to broken pages — and you won’t find the bugs during testing unless you create a wide enough range of test values.   The solution, as I previewed in the recent post on form field visibility, is to output tokens into HTML elements and read them using JS. Simple code for this is below. But first, a little encoding review.   What is HTML encoding? Some characters have special meaning in HTML markup. Most important are the ubiquitous < and > (used to denote HTML tags) and " and ' (used to quote HTML attributes, as in <div class="whatever">).   When these characters should be treated as mere text (i.e. as non-special) they must be encoded. Otherwise,

Hi,We've created a dynamic segment that compares an event data with a profile attribute. however, when i select EDGE as the evaluation method, I encounter the following error shown in the screenshot, Could anyone provide guidance on how to create this an edge segment? I understand that profile attributes are not available on the edge network by default, but is there a way to send the profile attributes to the edge to enable this as an edge segment?  The goal is to use this segment in Adobe Target to display personalized message in real-time, on page load, to a specific authenticated users. Any suggestions or insights would be greatly appreciated!  

I have a requirement for the ACS AEM Commons implementation for AEM Inhouse Instance. I wanted to know the best practices on how it can be implemented and the impact it might have on the existing code/libraries that has been currently used. The goal is to have the most stable version of ACS AEM Commons installed with really less or no impact to the current code and library.If any one has recently implemented the ACS AEM Commons to the their instance, any recommendation or lookout on the issues would definitely help.

Hi,As per the translation cloud configuration I am not able to find an option to stop Inline Media Assets to be translated.In simpler words, if Content Fragment 2 is being referred in Content Fragment 1, and we try to submit translation for Content Fragment 1, then Content Fragment 2 should not be sent for translation. While exploring the available options, I can find options to include media assets or assets collection but can't find the solution to exclude them.  Thanks,Saurabh

How to deal with RepoInit failures in Cloud Service by Jörg Hoh Abstract Some years, even before AEM as a Cloud Services, the RepoInit language has been implemented as part of Sling (and AEM) to create repository structures directly on the startup of the JCR Repository. With it your application can rely that some well-defined structures are always available. In this blog post I want to walk you through a way how you can test repoinit statements locally and avoid pipeline failures because of it. Repoinit statements are deployed as part of OSGI configurations; and that means that during the development phase you can work in an almost interactive way with it. Also exceptions are not a problem; you can fix the statement and retry. The situation is much different when you already have repoinit statements deployed and you startup your AEM (to be exact: the Sling Repository service) again. Because in this case all repoinit statements are executed as part of the startup of the repository.

I am trying to add jcr:title property using SlingRepositoryInitializer (RepoInit) but getting below error.      #Root folder creation create path /content/dam/my-site(sling:OrderedFolder mixin rep:AccessControllable) create path /content/dam/my-site/jcr:content(nt:unstructured) # Set properties set properties on /content/dam/my-site/jcr:content set jcr:title{String} to Hello Test end     Error Log:-   13.03.2023 20:13:04.734 *ERROR* [CM Event Dispatcher (Fire ConfigurationEvent: pid=org.apache.sling.jcr.repoinit.RepositoryInitializer~my-site)] com.adobe.granite.repository.impl.SlingRepositoryManager Exception in a SlingRepositoryInitializer: RepositoryInitializerFactory, references=[], scripts=1 org.apache.sling.repoinit.parser.RepoInitParsingException: Encountered " <STRING> "Test "" at line 19, column 44._Was expecting:_    "\n" ..._     at org.apache.sling.repoinit.parser.impl.RepoInitParserService.parse(RepoInitParserSe

I am using Dispatcher 4.1.8 with IIS7.5. On interpreting the '<!--#include virtual=path'  SSI tag, getting an error 'Error Processing SSI file' on the page.But the same is working with Apache HTTP server.

Welcome to the latest installment of Expert Insights!  I’m Cynthia Boon, your “On-Demand” Workfront CSM and am excited to share that we have the one and only, @madalyn_destafney, sharing some of her extensive experience to help customers implement and measure Service Level Agreements (SLAs) using Workfront.  Check out the video here!  As promised in the video, we have Madalyn’s presentation linked with her steps, calculated expressions, and report examples.  Madalyn’s Slide deck PDF  During the presentation, Madalyn shared her custom forms and calculated fields, so if you’re just getting started with those features, here are some links to point you in the right direction.  Tutorial Playlist: Create and Share Custom Forms  Article: Get started with calculated fields and expressions  Video: Tips & Tricks: Calculated Fields Everyone Should Know -and How to Report on Them!  Interested in more tips from Madalyn? Check out her se

   The Adobe Certification Program seeks business practitioners to beta test the new Real-Time CDP Business Practitioner Professional Certification exam. Apply now to try it out before it’s generally released. Beginners welcome for this professional level exam! Read more about how you can earn the certification for at no cost, if you pass the exam. Learn more and apply for the beta. This exam is designed for a marketing specialist with 6-12 months of experience creating and activating audiences in Real-Time CDP environments. The candidate has knowledge of business objectives and KPIs, familiarity with digital marketing technology stacks and various platform integrations, and an understanding of data flows (ID types, ID syncs, audiences, segments, data models). Typically, these are individuals in roles such as:Campaign ManagerData AnalystCampaign Marketing AnalystBusiness AnalystMarketing Analyst CDP ConsultantMarketing ManagerConversion/Opti

You did the right thing: you reduced 100s of unmaintainable forms to a handful of global forms. You use native Visibility Rules to show/hide fields based on user input.   Then your boss throws a curveball: “Can we show different fields if we already know somebody’s segment(s)?”   Uh-oh. Segmentations aren’t available as form fields. Makes sense, since they're system-managed and a person can never change their own segment. But the fact they're not available in Form Editor means you can't use them in VRs.   You can of course make the entire form element dynamic. But then you're back to cloning forms, recreating your maintainability nightmare.   But fret not, it’s easy to use segments in Visibility Rules. There’s just a little bit of back-end prep and front-end JS.   Create a front-end field Create a new field as shown below. With my clients, I refer to such fields by their “pseudotype”: they’re form visibility manager fields[1] and we create one or two in every

Hello Team, Welcome to the Adobe Real-Time CDP Community Mentorship Program 2024! This is the featured Community Discussion/Contextual thread for your Adobe Real-Time CDP Community Mentor, Manoj Kumar! Manoj Kumar will be your dedicated mentor, providing valuable support and guidance on your Adobe Real-Time CDP queries as you upskill yourself and prepare for Real-Time CDP certification throughout the program. Know your Mentor Manoj Kumar (aka @_manoj_kumar_   ) Manoj is a great contributor to Experience League communities, a CDP expert, and comes with a decade of experience.  Aspirants mapped to Manoj Kumar 1) Amit Shinde aka @amit_shinde1  2) Joyce Luey aka @joycelu1  3) Hamish Moffatt aka @hamishmo  4) Vaibhav Seth aka @vabs95  5) Vinay Prasad aka @vprasad  6) Priya Singh aka @priyasi1  7) Ravi kiran Paturi aka @ravikiranpaturi  😎 Waden Greaux aka @thewadeng  9) Sahil

In our last Edge Data Collection Concepts blog, we introduced the basics of an Experience Data Model (XDM) schema. Recall that the schema is the foundational structure of Adobe Experience Platform (AEP) data collection made up of field groups that label the data being collected. The schema class, on the other hand, is a way to define the characteristics of the schema, such as whether it represents a profile or an event. In this post, we’ll take a deeper dive into schema creation and best practices that you can follow as you create your first schema.  Why do I need a schema?  You need a schema whenever you want to send data to AEP. For example, if you want to create audiences in Real-Time CDP (RTCDP) or execute campaigns in Adobe Journey Optimizer (AJO), that requires datasets in AEP that are structured using schemas. Schemas are a tool to support consistent data collection across sources with proper data types.  When You Don’t Need a Schema  While schemas are essent