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We'd like to have the option to apply contouring (i.e. edit the distribution of the allocated hours per day/week/month) to tasks & issues in the "Unassigned Work" section of WLB. The UI would be the same as that in the Assigned Work section. A task's resource needs fluctuate during the span of the task and it is often known before a user is assigned but can't be captured via the Workload Balancer UI at the moment. This would make resource planning easier and more real-life.
🧾 Description We are currently migrating from Adobe Analytics API 1.4 to 2.0 and have identified critical gaps that prevent us from fully deprecating API 1.4. API 2.0 does not provide feature parity with 1.4 in terms of report suite configuration and variable metadata, which creates a blocker for automation, governance, and documentation use cases. 🚨 Key Gaps 1. Missing eVar Metadata The API 2.0 /dimensions endpoint does not return essential configuration fields such as: expiration_type expiration_custom_days merchandising_syntax allocation_type These fields were available in API 1.4 and are critical for: Automated documentation Data governance Attribution validation Migration verification 2. Missing Admin / Configuration Endpoints API 2.0 does not support: Creating or updating eVars, props, events Managing Marketing Channel rules Accessing or modifying Processing Rules Equivalent functionality existed in API 1.4 via ReportSuite.* endpoints. 🎯 Impact This is not a minor limitation — it is a migration blocker. We currently: Cannot fully migrate to API 2.0 Must continue using API 1.4 in parallel Lose visibility into critical configuration logic ✅ Requested Solution Option A (Preferred) Extend existing endpoints to include missing metadata fields. Option B Provide new endpoints for full report suite configuration management (parity with 1.4). 💬 Additional Context This is not a request for new functionality, but for feature parity with API 1.4, which is still required for enterprise use cases.
If you've ever launched a large-scale campaign and watched your call center buckle under a flood of responses — or worse, seen your email deliverability tank because ISPs flagged you for sending too much too fast — wave sending in Adobe Journey Optimizer (AJO) is the feature you need to know about.In this post, I'll walk through what wave sending is, when to use it, and how to configure it effectively for real-world scenarios.What Is Wave Sending?Wave sending lets you split a single campaign's audience into multiple batches (called "waves") and deliver them on a staggered schedule. Instead of blasting your entire audience at once, you control the pace — sending in 2 to 10 waves, each with its own size and timing.This applies to all outbound actions in AJO: Email, SMS, Push, and Direct Mail. Why Should You Care?Three words: control, reputation, and capacity.1. Protect Your Sender ReputationISPs watch your sending patterns closely. A sudden spike in volume from a domain or IP can trigger spam filters. Wave sending lets you spread delivery over hours or even days, keeping your sending profile consistent and trustworthy.2. Manage Downstream CapacityMarketing doesn't exist in a vacuum. If your SMS campaign drives calls to a support center, flooding 500,000 messages at once means thousands of simultaneous calls your team can't handle. Waves let you match outbound volume to your operational capacity.3. Ramp Up Safely on New InfrastructureMigrating to a new sending platform or warming up a new IP? Gradual volume increases are essential. Wave sending makes this easy — start with 10% of your audience, then 15%, then 25%, and scale up as your reputation builds. How to Configure ItSetting up wave sending takes just a few steps:Create or open an Action campaign with an outbound action (Email, SMS, Push, or Direct Mail). Navigate to the Schedule tab and enable "Deliver campaign actions in waves". Choose the number of waves (minimum 2, maximum 10). Pick your distribution strategy. Option A: Equal WavesThe simplest approach. AJO splits your audience into equal-sized groups. You set the first wave's start time and a fixed interval (e.g., 2 hours), and the system handles the rest.Example: 4 waves, 2-hour intervals, starting at 9:00 AM → waves fire at 9:00 AM, 11:00 AM, 1:00 PM, 3:00 PM.Option B: Custom DistributionNeed unequal splits? Define each wave's size as a percentage (must total 100%) or as absolute numbers (e.g., 10,000 per wave).This is ideal for ramp-up scenarios: Wave Size 1 10% 2 15% 3 25% 4 50% Option C: Custom ScheduleFull control — set a specific date and time for each wave independently. Waves don't need to be evenly spaced. The only constraint is a minimum 30-minute gap between wave starts.Example: Wave 1 at 9:00 AM, Wave 2 at 11:00 AM, Wave 3 at 5:00 PM, Wave 4 at 8:30 PM — useful when you want to align sends with different time zones or peak engagement hours. Real-World Scenarios Scenario 1: Call Center AlignmentA financial services company sends appointment reminder SMS messages. Their call center can handle 200 inbound calls per hour. They configure 5 waves of 1,000 messages each, spaced 1 hour apart, keeping response volume manageable.Scenario 2: Product Launch EmailA retail brand is launching a new product to 2 million subscribers. Instead of one massive send, they split into 4 equal waves over 8 hours. This protects deliverability and lets the marketing team monitor open rates and adjust subject lines between waves if needed.Scenario 3: IP Warm-UpAfter migrating to AJO, a media company uses custom distribution to gradually increase volume over their first week of sends:Day 1: 5,000 emailsDay 2: 15,000 emailsDay 3: 50,000 emailsDay 4: 150,000 emailsEach day's campaign uses wave sending to further spread the daily volume across morning and afternoon sends. Final ThoughtsWave sending is one of those features that separates a good campaign operation from a great one. It's not flashy, but it directly impacts deliverability, customer experience, and operational resilience. If you're running campaigns at any meaningful scale in AJO, this should be part of your standard playbook.Have questions or want to share how you're using wave sending? Drop a comment below — I'd love to hear your use cases.References: Adobe Journey Optimizer Documentation — Send Using Waves
Currently only V8 is supported which don’t bring any advantage in compression/file-size compared to MP4/H.264Here are some requirements for Assets/Dynamic MediaDynamic Media accepts WebM/VP9 video files during the asset upload process WebM/VP9 assets are automatically ingested into the Dynamic Media processing pipeline and appear in the DAM with correct metadata (resolution, frame rate, duration, codec). Video Profiles in Dynamic Media include WebM/VP9 as a transcoding output format with configurable bitrate, resolution, and quality settings. Dynamic Media delivers WebM/VP9 video via adaptive streaming to supported browsers, with automatic fallback to MP4/H.264 for non-compatible clients. Asset processing status (pending, processing, failed, ready) is correctly reflected in the AEM DAM interface for WebM/VP9 files. Published WebM/VP9 assets are delivered through the Dynamic Media CDN with proper cache headers and MIME type (video/webm).
Description:Currently, notifications for "replies to my comments" and "resolve comment" actions are grouped together in Adobe's notification system. This proposal suggests separating these two notification types to provide users with more granular control and clearer insight into the status of their commented items.Why is this feature important to you?Directly from a Designer on the team who gets a lot of these notifications: “Being able to turn off “comment resolved” notifications while still receiving immediate replies to proof comments would significantly improve my workflow and efficiency. I collaborate closely with my design team using proofs to provide edits, art direction, and feedback. As designers address those comments, they mark them resolved, which currently triggers notifications I don’t need. These updates clutter my inbox and make it harder to identify messages that actually require my attention. Resolving comments is an important part of the designers’ workflow for tracking progress, but it doesn’t require my involvement. Reducing these unnecessary notifications would help me stay focused and manage my email more effectively.”How would you like the feature to work?Ideally, the feature would introduce a distinct notification type for "comment resolved" actions, separate from the "replies to my comments."Current Behavior:Presently, both direct replies to a user's comment and actions where a comment they made is marked as "resolved" trigger a generic "replies to my comments" notification.
As part of 23.2 release, the option to post a comment on each project during a batch update was removed. This is a feature that we used on a very regular basis for cleanups, etc. Please reinstate this feature!
There must be a way to edit MS Office documents without forcing users to Download, Open, Edit, Save, and re-upload as a new version in WF. So many other project management tools provide this functionality. It doesn't make sense to force a company to implement a cloud provider like Box or Onedrive in order to allow live document editing. It adds a tremendous amount of cost and overhead to manage a document structure in another document management tool vs using the centralize WF environment that we want our users to stay in.Tools like Wrike offer this functionality and cost less. It's a very large point of frustration for our users after migrating from a Sharepoint based Home Grown Project Mgmt tool. It's also a tremendous time sink, non value added and risk of losing data that people forget to re-upload.
For new and experienced users the entire platform would really benefit from having a more user-friendly interface and UX/UI design. Making it easier to preview dashboards or reports as well as the project templates and options given within a task. Hopefully 2026 is the year for a better looking Workfront😁
Description -When you update a calculated field on a custom form, the change to the calculated field is not changed in other custom forms where the same field is used. The calculated field needs to get updated in each custom form it is used in. Workfront Support Response > "After speaking with my team and running some tests, this is currently working as designed, and why we recommend copying the calculation into the instructions of the field settings so they can be copied and pasted into the calculation after it is added to the new form. Currently, if you update the calculation in one form it will not carry over to another form where that field lives." REF: Case Number 00431554 Why is this feature important to you -Having to update a custom calculated field in multiple forms adds to the administrative burden and can lead to user error or inconsistencies in the calculated value across forms. How would you like the feature to work -Calculated fields should work like all other custom fields. Updates to the fields show be universal to all the forms it is used in.
!!NOT the same as being able to apply segment to calc. metrics!!Goal:Segment Visitors based on calculated metrics (such as AOV)Problem:Calculated metrics is NOT available in Segmentation console.
Request for Feature Enhancement (RFE) Summary: Download Button for Sites page in AEMaaCS Use-case: This product enhancement request is to be able to download an image (pdf, gif, jpeg, etc.) from the preview page of a Sites page in AEMaaCS Sites. Current/Experienced Behavior: This is a requirement for larger multi-level organizations (in this case a large Adobe retail customer), which have Third Party & VPs/Executive leadership that do not normally access or do be granted access to go into AEMaaCS to view or approve a campaign. Thus, exporting the Site page from the preview page is a critical step in the approval process. Currently, there is no built-in functionality to download an image/PDG of a Sites page in AEMaaCS Sites. Improved/Expected Behavior: The scale of which the Adobe Retail customer plans to be creating emails and other marketing materials in AEMaaCS makes it unreasonable to go through a multi-step process in order download an image of a marketing component. There could be hundreds of emails/Sites pages that they are creating in AEM that would need pulled down and placed in to a document for leadership review. The system that the customer is currently using for email creation has this feature integrated in to the software. Moving to AEMaaCS and losing this functionality is a large area of concern for the creative team. The easiest solve that the customer would hope to see as a product enhancement is to add a download button on the preview page of a Sites page (screenshot mock up image include). The addition of this one-step functionality would save countless hours of new work for the customer's creative team and parody the functionality that they currently have (before completely moving to AEMaaCS). It would make our transition to AEMaaCS easier, and would be a benefit to the customer's Executive team. Environment Details (AEM version/service pack, any other specifics if applicable): AEMaaCS, AEM Sites Customer-name/Organization name: DicksSporting Goods (DSG) Screenshot (if applicable): Code package (if applicable):
I would love to be able to filter a time off calendar on any team, rather than just on home team. We are an agency and our users are on many client “teams”, and sometimes a project manager may want to see all of the users that are out on a given client team rather than a given home team.
At the moment the designed solution is that when a Workfront user who has access to a project to which a proof has been added and who the proof has not been explicitly shared before opens the proof from within Workfront, they are added to the proof immediately afterwards. This is a poorly designed system setting. Just because a user clicks on a proof to open it does not mean that they should be added to the proofing process. Users should decide who and when someone is added to a proof. If a user clicks on a proof but is not part of the proofing process, they should be able to view it without having to become a reviewer. This is especially annoying for system admins and project managers who are just trying to see where something is at in a project and aren't actually involved in the review process.
We have one app and several web properties tracked in abobe analytics. We use the LiveStream API to push our app and web data into an external repo. Mobile App ID is, in my opinion, the easiest and quickest way to segment out traffic to/within the app from the web properties.But Mobile App ID is not one of the fields sent in the Livestream API! Please do the engineering work to change that and include mobileappID in the livestream. You may be saying to yourself, now why don’t you just track them in separate report suites.. great question! I didn’t make the decision to combine them in the same suite - that predates my time here.
Why is this feature important to you?Tracking milestones is a critical component of project management within my organization. While the Milestones Dashboard is a great visual tool, its full potential is not being realized due to current limitations in how the data is presented and grouped. How would you like the feature to work?I’d like to see greater customization options within the Milestones Dashboard.Specifically: - Program-level grouping: Currently, the view only displays milestones at the project level. It would be extremely helpful to group and filter projects under specific programs to better manage larger initiatives. - Team visibility: Include the ability to view which team members are assigned to each milestone or associated task, to improve ownership visibility and resource planning.- Expanded milestone assignment: Enable multiple tasks to be assigned to a single task and make them visible in the dashboard view for better granularity. Many project milestones consist of multiple tasks. - A filter or sort function by milestone statusCurrent BehaviorThe current Dashboard Milestones view is a strong visual tool but lacks flexibility. It is limited to a rigid structure that only supports project-level display, without the ability to drill down into team-level or program-level details.
Dear Adobe Team,we are currently in transition from AA to CJA and are migration a ton of workspace to from AA to CJA.However the process is currently not really perfect as only CJA Admins can be chosen as Owner of the dashboard and its elements.We are aware of the workaround of first put the ownership on an admin. transfer the workspace and then later use Asset Transfer in CJA to set the real owner of the workspace but this is problematic and error prone as identifying all assets which ownership should also change is a lot of manual work.i guess that is also a problem for other admins that are in the transition and want to make as easy for the previous AA users the transition to CJA in having full access to their workspace as the workload explodes by only having CJA Admins and not CJA User as Owner ins transfer available.KRMarc
When exporting a large number of records with a large number of fields, Marketo will often complete the export, with a UI confirmation, but the download will not work. This appears to be a silent failure of the “download now” button. Sometimes large exports download without issue, and other times they don’t download, no matter how long you wait. The UI should provide an error or otherwise indicate when a download can be completed successfully.
Hello. When we use an Email Program with time-zone feature enabled, the smart list is calculated at the time of program launch / approval and the emails are sent to everyone at once. Then they are delivered by time zones even to those who has unsubscribed or has been marked as marketing suspended after the email was sent but before it was delivered (this period can be up to 24h long). The support team has advised that this behaviour is expected and as a fix we should adjust the messaging to “unsubscribe will be applied within 24 h”. I’d like to request a feature to prevent all non-mailable people from delivering a time-zone sent email, including unsubscribed, marketing suspended, email invalid or block listed. Reasoning:although legally we can protect ourselves with the 24h notice, this still creates a bad customer experience as often these emails are delivered just hours after the unsubscribe request. It can create a feeling of frustration and lead to reporting the sender as spam. among the suspended reasons, there are customer accounts who are going through deployment and either their customer success team or the account admin requested to pause all emails to avoid confusion among users. Delivering the email to them after the request has been processed also creates an unpleasant experience for the customer. lastly, when setting up monitoring campaigns to review that new exclusion approach works well, we had to review a lot of cases of emails being delivered due to the time-zone functionality as we couldn’t find an easy way to exclude such emails from the report. To sum up, current state: (1) Email is sent to the calculated smart list; (2) A person on the list unsubscribes; (3) The unsubscribed person receives the email.Desired state: (1) Email is sent to the calculated smart list; (2) A person on the list unsubscribes; (3) The unsubscribed person is either marked as bounced, or pending, or some other way to mark a non-delivered email.
In all Sandboxes, prod and test, we sometimes need to clean up the environment. Meaning f ex deleting old Journeys, not used Journeys and Journeys used for testing. Today it is only possible to delete Journeys one by one. It would be better if there where a option where you could select several Journeys and batch delete them with one click. Deleting one by one seems unnecessary and time consuming.
Just like we can delegate project/task/issue approvals, and with 22.3 can delegate task/issue assignments, PLEASE have the ability to delegate proof approvals! There are other ideas for this with 'Not Planned' labeled, hoping power in numbers can help sway this bc this is something WF really needs. Hoping it is part of near-future proof enhancements.
We have a legal/compliance requirement to store all our iterations/versions of our documents. In addition to retaining them for an indefinite period, we need to be able to view the various iterations/versions & markups (created via Adobe Acrobat) that have been created during the document creation & approval process of the document. I loaded a couple iterations of a document that had 7 iterations/versions created in another content management tool (again, markups created via Adobe Acrobat) and tried to access the prior iterations in the timeline preview but do not see the markups in the preview. I double-clicked on the current document and do see there are markups, but you can’t select them or hover over them to see the actual markups. We need an easy way to view all iterations/versions of a document and be able to see the markups made from version to version.
Hi At this point of time, the values passed to a fragment within an each loop from a template really don’t get received by that expression fragment. This behavior restricts one to instead create a complex workaround to store the values and send them after the each loop. By having this functionality, the expressions can be simplified and eliminates the need to use redundant code. Therefore, I’m requesting this functionality to be added. Kindly refer this below discussion for more details Thanks, Ganesh Kumar C
Description - Once an issue has been approved, we convert it into a project, and I would like to lock the comments (updates section) in my issues (nobody can enter a new comment) once it has a resolving project related to it. Why is this feature important to you - once the issue is approved, we follo up everything in the converted project but many time requestor does not know and he/she comment in the issue instead of the project this causes confusion in the Requestor because, he does not know that the latest updates are in the project or the executor do not see the comments because He is now working in the project. It results in lost the conversation chain and often gets missed. How would you like the feature to work - A feature where it detects the issue has a resolving project and lock any new comment. Current behaviour - only technical method to achieve this is by revoking users' sharing permissions from the issues. Yet, this action would result in users being unable to view or access the issue unless they possess system administrator privileges. We still need Requestor has access to the issue, but he should not be able to modify or comment it.
If I have a PDF with comments in it, the comments are unable to be imported along with proof uploads. We often times receive files from our vendors or authors where they commented and we need to route the PDF and comments for internal review. It will be very helpful if the comments can be imported with the PDF during proof uploads.
The Problem: Displaying inactive users creates a poor user experience when trying to confirm if object is shared or not. Currently, active users are mixed alphabetically with "No Access" or inactive users, forcing our team to scroll excessively and manually click the "X" to clean up share list. This manual maintenance is a time-sink, diverting our team from their primary goal: supporting our customers.Requested Enhancements: Collapsible or Hide "No Access" View: implement a collapsible section for users with no access, similar to how inherited permissions are handled. Users should have the "choice" to expand this list via a toggle (>) only when needed. Automated Team Offboarding: way to automate the removal of inactive users from Teams. Currently we either have to have team owner go and remove or our ops team need to go into the user and X all the teams they are tied to. Again takes away from our doing our day to day jobs. The Goal: Minimize administrative overhead so our team can focus on customer-facing tasks rather than manual permission management.
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