Reduce manual overhead when users are deactivated | Community
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March 16, 2026
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Reduce manual overhead when users are deactivated

  • March 16, 2026
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The Problem: Displaying inactive users creates a poor user experience when trying to confirm if object is shared or not. Currently, active users are mixed alphabetically with "No Access" or inactive users, forcing our team to scroll excessively and manually click the "X" to clean up share list. This manual maintenance is a time-sink, diverting our team from their primary goal: supporting our customers.

Requested Enhancements:

  • Collapsible or Hide "No Access" View: implement a collapsible section for users with no access, similar to how inherited permissions are handled. Users should have the "choice" to expand this list via a toggle (>) only when needed. 

  • Automated Team Offboarding: way to automate the removal of inactive users from Teams. Currently we either have to have team owner go and remove or our ops team need to go into the user and X all the teams they are tied to.  Again takes away from our doing our day to day jobs.

The Goal: Minimize administrative overhead so our team can focus on customer-facing tasks rather than manual permission management.