Campaign Classic v7 & Campaign v8

Hi, I'd like to implement a regular refresh of the Recompute delivery and tracking indicators action to run on demand/more regular intervals. Is there an easy way to force this to run from a workflow?TIA

Hi, we are facing an issue where while trying to send a proof, a delivery ID is getting generated but no delivery is generated for it. What could be the reason?

Hello community, I am trying to include the values of a temporal schema of a workflow in an alert node according to the following Adobe link but it is not working. https://experienceleague.adobe.com/en/docs/campaign/automation/workflows/use-cases/monitoring/send-alerts-to-operators. First, I have created a javascript node with this code: var query = xtk.queryDef.create(<queryDef schema="temp:query2" operation="select"><select><node expr="@label"/><node expr="@countField"/></select></queryDef>);instance.vars.items = query.ExecuteQuery(); Secondly, I include an alert node with this code: <ul><%  var items = new XML(instance.vars.items);  for each (var item in items.target) {%>  <li><%= item.@label %> - <%= item.@countField %></li><%  }%></ul> However, the generated email shows the following (shows the code without variable substitution) <ul&gt

Hi All, This issue happens sometimes where trying to update an existing Email Template and save it.The Template still holds the older HTML Content and not the latest HTML where as the Text Content gets updated Only workaround here is to create a duplicate template and upload the new Email HTML. However it gets tedious to work with multiple Emails Template.  Does anyone face the same issue. Any possible solution available?

Hi Team,Actually there is dynamic web app for the subscription ill be creating to So that i supposed to pass the value in the ending of the web app URL For Eg:https://sandbox.adobe-campaign.com/webApp/APP400?jurisdiction=SWUSLSo based on the value i ll be doing the condition in query def and fetch the data to display in the web app Now i want to pass the SWUSL (jurisdiction value or what ever the jurisdiction value is passing through web app URL) to the context variable and i can make condition.Can anyone help on this?Feel free to do the follow up for the clarification. 

Hi all. We've around 100+ internal people added as seed addresses for our campaign distributions. Is there a way to exclude these internal seed addresses from the email report in adobe analytics? Since the count is not a small number, they're skewing our open and click rates, impacting accuracy. Found few other similar threads but without answers, hence asking it again.

I’m trying to import the nms:delivery form, which I modified on the development environment, into the UAT environment, but I’m getting an error during the import.17:04:13 - BAS-010087 An error occurred while extending the entity.17:04:13 - Package installation failed.17:04:13 - SOP-330011 Error while executing the 'InstallPackageImpl' method of the 'xtk:builder' service.17:04:13 - XSV-350122 An error occurred, the process could not be completed.Could you please help me with this?

Hello community, I have a workflow in which I have added a first query node on the targenting dimension BroadLogRcp and in additional data I have added two calculated fields:one of date on event date to which I have applied the ToDate function to keep only with date, without timeAnother field to count on the records, in this way the number og contacts that have been made per day. Next, I want to add a javascript node, to look for the date with the highest number of records and save in an instance variable both the date and the number of records, how can it be done? Thanks in advanced 

Hi @parthasarathy Kindly explain the difference when we are using Internal =true while defining the key in schema and what will happen if we are not defining with an eg. 1. <key name="deptid"> <keyfield xpath="@deptid"/> </key>2. <key name="deptid" internal="true"> <keyfield xpath="@deptid"/> </key>

Hi, Our end users make use of the Alert workflow activity. This is however located in Administration > Campaign Management > Technical Delivery Templates folder which most end users won't have access to and therefore if they try to use the Alert activity it fails due to lack of permissions. Is there a way to allow access to this and similar Technical Delivery Templates? Or is it a case of moving it elsewhere? 

Hi I have previously run a workflow to update deliveries using nms.delivery.load() and then some find/replace type js to fix what I wanted. I was hoping to do something similar to some workflows - to remove keepResult="true" from some workflow xmls in bulk. Is there a way to do this? it's within the initial workflow tag rather than in activities or something further down so I am not sure how to edit it. Many thanks Stephen

Dear Adobe Campaign Community,Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Campaign.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for June 2025, designed to help you resolve common challenges swiftly and effectively.Our Top KCS Articles are your shortcut to:Quickly identifying and resolving recurring issues.Accessing expert insights and best practices for Adobe Campaign.Streamlining your troubleshooting process for maximum productivity.Empowering yourself with the knowledge to tackle any campaign-related problem head-on.Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – creating exceptional campaigns with Adobe Campaign.Start supercharging your problem-solving skills today by exploring our Top KCS Articles!&nb

Hello, I want to create a recurring delivery with content that varies depending on the date.I would like to be able to display the "July" block only in July and the "August" block only in August.Do you know what conditions I have to put in my HTML to have a structure like this:- Generic content- If the date is after 01/07/25 and strictly before 01/08/25 then "July Block"- If the date is after 08/01/25 and strictly before 09/01/25 then “August Block”- Generic content I don't know how to setup the conditions in red below :<% if ( curentdate > "01/07/2025 00:00:00" && curentdate < "01/08/2025 00:00:00" ) { %>July Block<% } %> Thank you in advance for your help.Arthur

Hi everyone,I'm running some tests with a delivery in Adobe Campaign and I’d like to know if it's possible to manually modify the number of recipients shown in the "To send" field (for example, for testing or simulation purposes). Is there any way to adjust this value either before sending or during the preparation phase?I’d really appreciate any guidance or insights you can share.Thanks in advance  @parthasarathy @_manoj_kumar_ @parvesh_parmar  

Hi,In Campaign Standard, if you wanted to use another font then the ones listed in the dropdown, you could manually type the font name in the style editor section. In v8 Web UI this doesn't seem to work anymore - the dropdown always resets the value. Any reason for this limitation? Would be helpful if custom fonts could be set from the UI. Stefan

I am suddenly unable to view any subfolder contents within the Adobe Campaign Client Console desktop application. Note that the WebUI works fine to view and edit any file, but many of our Workflows do not work when ran from the WebUI so that isn't a possible work-around for this. What I have tried so far:Adjusting permissions - I'm an admin in the system and so I tried adjusting the permissions of folders read/write access - no change.Cleared local cache - no changeUninstalled / Reinstalled - no changeRepeated uninstall -> then deleted the Neolane directory in AppData/Roaming/Neolane -> Reinstalled - no changeDragging mouse between where subfolders normally display and the display of the last item worked on in that subfolder allows me to slide the view panels left and right when the tree view is showing but I can not drag up or downDouble clicking or checking the enlarge view icon shwo the subfolder full screen but with no contentsChecking the content ordering of the subfold

Hi @parthasarathy ,I have created two schemas having a one-to-many relationship with a common key deptid in both schemas.I have added the following code in the Student table: <element integrity="normal" label="Department" name="department" revIntegrity="normal"         revLabel="Students in Department" revLink="student" target="kbd:department"         type="link">  <join xpath-dst="deptid" xpath-src="deptid"/></element> I have the following questions:1.Is above code correct?2. Is the above code added in the Student table correct?3. Do I need to add code in the Department table as well? If yes, what will be the correct code?

Hi,How would you create a typology rule to rule out devlieries with a size greater than X (35K)?According to docs, max size should be 35K. Delivery performances best practices | Adobe Campaign

Hello, We are investigating strategies to send Adobe Campaign Classic alerts to a Microsoft Teams channel. Is there a standard integration with MS Teams for Adobe Campaign Classic or has anyone identified a successful method to deliver alerts to MS Teams from ACC? We have identified the following alternative options if there is no standard integration:Using the email specified for the Teams channel, create a delivery with the Teams channel's email as a recipient.Using the email specified for the Teams channel, create a user with the Teams channel's email and add it as an operator to the supervisor group which receives alerts.Thanks,Skyler

Hi @parthasarathy In the below query the highlighted part, do I need to add the same condition again in tracking log after do not exist such as?.

We are encountering a recurring issue in our Adobe Campaign environment involving a persistent database cursor process that appears to be related to nlserver_web_xxx. Specifically, we are observing entries such as: Fetch 30 FROM cur2383 This cursor remains in an active state in the database and does not get released, even though there are no active campaigns or workflows running at the time. As a result, it is locking certain tables that are critical for our nightly data refresh processes. What is the purpose of this nlserver_web_xxx process and the associated cursor (e.g., cur2383)?Why does the cursor remain active and not get released automatically?

Hi there, We are upgrading our Adobe Campaign server (installed on premise) to the version 7.4.1 build 9383.We are facing to error logs since we upgrade the console with "setup-client-7.0.9383_loadfile_fix.exe" to avoid this issue : https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/client-build-9383-problem-with-uploading-files-to-adobe/td-p/704110 Error log is : (in french) BAS-010042 La value '9383_loadfile_fix' ne correspond pas à un nombre entier 32 bits valide. (iRc=-2010)  Translation to english :  BAS-010042 Value '9383_loadfile_fix' is not a valid integer 32 bits. (iRc=-2010)  When connecting with the console "9383 loadfile fix" on older server (7.3.2 build 9356), this error is not showing up. Do you know how to fix this error please ?Best regards, Wenceslas

I've used a JS activity to query the recipients, and also extract the IDs.I need to to this to apply some logic to sort them randomly, and apply some other logic to them. (After that, I need to split those in halfs and save them into different lists), in order to them to them different emails, sms, or pushs.So how to create a list using JS, let's calle it "my_list" and then insert the recipients into it?var query = NLWS.xtkQueryDef.create( <queryDef schema={"nms:recipient"} operation="select" lineCount="999999999"> <select> <node expr="@id"/> </select> </queryDef> ); var res = query.ExecuteQuery(); var recipients = res.getElementsByTagName("recipient") var allRecipients = []; for each (var r in recipients) //logInfo(r.getAttribute("id")) allRecipients.push(r.getAttribute("id")) // Mezclar el array aleatoriamente para el A/B testing allRecipients.sort(function() { return 0.5 - Math.random() });. 

Hi, for schemas it's working fine but can we used also for attributes ?