Automate the Recompute delivery and tracking indicators activity | Community
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June 6, 2025
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Automate the Recompute delivery and tracking indicators activity

  • June 6, 2025
  • 1 reply
  • 693 views

Hi,

 

I'd like to implement a regular refresh of the Recompute delivery and tracking indicators action to run on demand/more regular intervals. Is there an easy way to force this to run from a workflow?

TIA

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Best answer by Manoj_Kumar

Hello @craig_thonis  I think @alistairki is in similar situation as us. Most of the times out-of-the-box workflow fails to update the delivery and tracking indicators and then we have to manually sync the deliveries.

 

We created a support ticket with Adobe and the support suggested to create a custom workflow to fix the issue. Which is counter-intuitive and both processes will use the same under lying mechanism.

1 reply

Craig_Thonis
Adobe Employee
Adobe Employee
June 6, 2025

Hi Alistair, 

There are hourly technical workflows (Tracking and Delivery Indicators) that execute and are in charge of updating these statistics. Is there a reason why you'd want an additional workflow for this?

 

https://experienceleague.adobe.com/en/docs/campaign/automation/workflows/introduction/wf-type/technical-workflows

 

 

Manoj_Kumar
Community Advisor
Manoj_KumarCommunity AdvisorAccepted solution
Community Advisor
June 10, 2025

Hello @craig_thonis  I think @alistairki is in similar situation as us. Most of the times out-of-the-box workflow fails to update the delivery and tracking indicators and then we have to manually sync the deliveries.

 

We created a support ticket with Adobe and the support suggested to create a custom workflow to fix the issue. Which is counter-intuitive and both processes will use the same under lying mechanism.

Manoj  | https://themartech.pro