Campaign Classic v7 & Campaign v8

Hello. Would it be possible to let me know how I go about unpublishing/deleting a template from Message Center please? I've seen documentation that you're able to do it in Adobe Campaign Classic with one of the latest builds but unfortunately we're not currently on this build. I can't seem to find anything else for older builds! Any help would be much appreciated. Thanks.

Hi All - found something weird that we couldn't explain the other day. Testing out a simple query using Contains and the opposite Does not Contain gives different results.As you can see below, the full data set is 42,356 records. A query of lowercase(first name) that contains the text string "deceased" returns 7 records (this is correct). However, if we apply the query in the opposite fashion it returns 40,053 records. There was an extra  2,296 records it was excluding from the result set. It turns out that these extra records were blank first names.So my question is why does the query for Does not Contain exclude blank strings in the result? Surely a blank string Does not contain the string "deceased" 

Hi, I am trying to split the records based on the channel type but after split activity i am not getting all the channel type records. I am getting two email records only rest of the 4 records are Mobile type not getting. Here is my workflow  Thanks in advance. 

How can i include a header in emails? Is there any way to bulk update the templates in email to incorporate the headers for any future emails that are sent out. 

Hello,I am trying to change an operator password with this JS code : var resetPassword = NLWS.xtkOperator.ResetPassword("login123", "newpassword"); but I get Method 'ResetPassword' unknown in schema 'xtk:operator'. Any clue why? Thank you for your help,

Hello,Is it possible to include a variable defined in the Javascript code inside of a delivery activity? We wrote some custom Javascript which allows us to loop through a schema of advisors & group them together by wholesaler territory so that we can send an email report to each wholesaler with their specific group of advisors who qualified for a trigger. We can use the JS API to send the deliveries in the Javascript but it is not a very maintainable solution and we would need to loop through that <delivery></delivery> block up to 200 times (once for each wholesaler that has some advisors in the schema). Assuming leveraging the delivery activity is the preferred route vs. using a full-on Javascript approach but Adobe Support could not let us know one way or another how to utilize variables inside of a delivery activity. Any guidance is appreciated.  Thank you!Austin Bowen  

Hello everybody,I would like to ask you for help.In Campaign how could I do this query "result of the query filter is the set of recipient having creation date between the range of time and at least a tracking log before [TODAY-x days]"? Thanks in advance,F.

We are currently upgrading our adobe campaign classic windows client from 9032 to 9182.  After installing the new client all connections fail with an ssl related error.  If I un-install the 9182 client and re-install the old 9032 client the error disappears.  It doesn't seem that the issue is network/firewall related as reverting to the old version resolves the problem.  Any suggestions? The error appears after selecting the connection and entering my credentials, after the following message appears "redirecting you to sign in" errorAdobe Campaign Classic - Client console - ErrorIOB-090020 Error in SSL library : 'IOB-090013 error: 14090086:SSL routine:ssl3_get_server_certificate:certificate verify failed (code 336134278)'  Could this issue be related to the new 9182 client not liking that the root certificate is SHA1 rather than SHA256?  

Hello, I have configured AEM with ACC, I'm able to synchronize the pages and so on, I would like to activate the option of Adobe Campaign in the context menu in order to check the personalization inside the email body. how can I do that? Thank you. 

Hi Everyone! We are currently trying to implement the Refer a friend Use case according to this: Use case: creating a Refer A Friend form We followed the steps but always get 'technical error' after submitting the form. We have the following questions regarding the process: 1. GeneralProperties: What do you fill in the following fields? - Document type: ? - Library: ? => We don't have the same view from "storage" as in the Use case (screenshot 1). We get the following options (screenshot 2) & (screenshot 3) Screenshot 1 (from use case): Screenshot 2: Option 1 (Properties => Document type: Recipients; Library: Response to a recipients  form )Screenshot 3:Option 2:  (Properties => Document type: visitors; Library: visitors form reponse ) 2. What does the first line out of the code below mean?Do we need to customise something besides "APP5"?ctx.recipient.visitor.@id = xtk.session.GetNewIds(1)ctx.recipient.visitor.@forwardUrl = "APP5"ctx.recipient.visitor.@referrerEmail = ct

we are sending transactional email with attachment via message center.Currently we dont have connection to sftp the file to the adobe server before the sent, we try to upload the file to the google cloud storage and generate the signed url, then pass to the rtevent. However this is not working. (error message: Unreachable Inbound email bounce (rule 'Probably_unreachable' has matched this bounce)) We have tried using a public link such as https://host/file.pdf, and it works perfectly fine. however if we tried pass the url as https://host/file.pdf?test=test, the attachment name received in the email is "file.pdftest=test".  below is our current attachment configuration. The signed url will have long query parameters with the authentication headers, which i think why it cause the email to bounce.so the question is, is there a way to customize the attachment name? Sample url is something like this:https://storage.googleapis.com/bucketname/sample.pdf?x-goog-sig

I have a technical workflow that captures fields from the technical workflow and writes them to an alert activity.  The code (below) is working correctly but the output is not sorting by date even through the temporary work table is properly sorted.  Can someone advise the best way to sort the item <%= formatDate(item.CreationDate, "%A %D %B %4Y") %> JS Activity:var query = xtk.queryDef.create (<queryDef schema= "temp:query2" operation="select"><select><node expr="CreationDate"/><node expr="@appointment"/><node expr="Registrations"/><node expr="Origin"/></select></queryDef>)var itemsXML = query.ExecuteQuery();vars.itemsXMLString = itemsXML.toXMLString() Alert item: <% var itemsXML = new XML(vars.itemsXMLString) for each (var item in itemsXML){ %><% } %>Creation DateOriginAppointmentRegistrations<%= formatDate(item.CreationDate, "%A %D %B %4Y") %><%= item.Origin %><%= item.@app

Hi,I have a built the following workflow to extract Campaigns, Delivery associated each Campaign, Delivery Logs of each of the DeliveriesStage-1 : Query CampaignThis extracts all the Campaigns. Output Fields: Campaign Id, Campaign LabelStage-2 : Enrichment with DeliveryThis extracts the Delivery associated with each of the Campaigns extracted in Stage-1.Output Fields: Campaign Id, Campaign Label, Delivery Id, Delivery LabelStage-3 : Enrichment with Delivery LogsThis extracts the Delivery Logs associated with each of the Delivery extracted in Stage-2.Output Fields: Campaign Id, Campaign Label, Delivery Id, Delivery LabelStage-4 : Change dimension - Delivery LogThis changes the target dimension to Delivery Logs.Stage-5 : Enrichment – Campaigns Deliveries and Delivery LogsThis enrichment simply adds the Delivery Logs fields to output. In Stage-3, it simply joined to Delivery Logs but any of the Delivery Logs fields were not taken to output.Output Fields: Campaign Id, Campaign Label, Deliv

I want to restrict that any recipient should not receive more than 2 email . Tried using  a query on the delivery logs to filter out those who got X emails in a day but was not able to get the count . Is there anyway to do it?. Thanks!

We have been using offers in our email deliveries that contain personalization just fine.For deliveries that have a file extraction, reference to [proposition/offer/view/textSource] is empty.  The text content in the offer contains something like  "Hi <%= recipient.firstName %>" In the file extraction expression where do I get the text field that has been processed for personalization?   Do I have to configure something in the offer space to make this work for non-email channels? Has anyone have an example using an offer with personalization in a delivery with a file extraction, e.g. direct mail?

Hey, I have a page where the form is at the bottom and when they submit, that form section is replaced by a thank you confirmation and a couple articles. The problem I am having is that when they click submit, they are taken to the top of the thank you page which has the same content as the form (some information stuff about our products).  Is there a way for me to add a # anchor link to the form upon clicking submit? I tried doing:<input onclick="#ThankYou;next();"><input onclick="next();"> <a href="#thankyou">Submit</a></input> Any other suggestions?Thanks,Bryce  

Hi all, I am unable to make the workflow work after the error "WDB-200011 The requested database record does not exist" appeared in journal. What could be the root cause?

Hi all., Suddenly I am not able to login into my dev environment getting this new kind of error - please let me know if anyone is familiar with this issue. Cannot Load Navigation interface Defination . from same console I am able to login into PROD instance.

Hello, Thanks in advance for your help. I've been using Campaign classic for 1 year for regular email but have never used Message Center. I would like to use message center to send a real time "Thank you" email on our website. Is this possible? (User enters email address on a form and instantly receives an email with special instructions.) I'm following the help article but cannot create the session token or get the mc credentials to work. I also don't know when to use the rt server vs the regular campagin url. The documentation mentions using http://hostname/nl/jsp/schemawsdl.jsp?schema=nms:rtEvent for accessing the schema and other articles on this forum mention using https://hostname/nl/jsp/soaprouter.jsp. The documentation link I'm using is here: https://docs.adobe.com/content/help/en/campaign-classic/using/transactional-messaging/introduction/event-description.htmlAlso using this link: https://docs.adobe.com/content/help/en/campaign-classic/using/conf

Has anyone customised an Adobe-hosted MC execution instance before?We don't have direct access to these instances other than the "mc" web service account to send RT messages. You can't log into the instance with this account directly.What steps did you have to go through to develop any hosted Message Center customisations? (e.g. Custom RT events, JS, data enrichments, custom routing, etc)ThanksDarren

Here is the deal: we don't have anything in ACC for any kind of DevOps or CI/CD stuff. But we have a possibility to do SOAP calls and several other JSP endpoints are accessible also. Frankly better than nothing. But! There is one task which seem to be impossible to have automated without injecting custom schema and JS library: upload a file to the instance and link it to the xtk:fileRes resource.What I've discovered so far: 1. What Client console does?One can use traceviewer to see which calls Client Console performs. Unfortunately, this is what it shows right after Console checks whether the file already exists and before calling PostUpload:In other words: nothing helpful. Using traffic sniffer it became clear that Client Console actually does the same that all WebApps do to upload a file, see (2) below. 2. WebApp could also upload a file to the instance disk. How it works?It's pretty simple and straightforward. In fact, when uploading using WebApp, the browser sends PO

Hi.I want to know the processing contents of "forecasting technical workflow" that exists as standard in Adobe Campaign Classic.Specifically, I would like to know what the purpose of this workflow is, what information is input, what processing is performed, and what is output.SupplementThe reason I want to know about this technical workflow is because it is related to the design of Typoloji.Specifically, I would like to understand how the following description part of the help site is implemented.Exclusion after arbitrationArbitration is re-applied every night via the Forecasting technical workflow and the Campaign jobs workflow.The Forecasting workflow pre-calculates the data for the period in progress (from its start date to the current date), which lets typology rules be applied during the analysis. It also re-calculates exclusion counters for arbitration every night.Thus, for each recipient, Adobe Campaign checks that the number of messages to send does not exceed the threshold, ta

Hello. We are looking to start using search bars in the headers of our emails so a customer can type in their local town and on click, it takes them through to the website of the closest site to them, see below.  However, we're having an issue with the tracking breaking - if tracking is disabled for this link it works perfectly but if tracking is kept on the link it does not work and a 'requested URL cannot be found' error message is displayed. The below script is used in the HTML for the search bar to pull in what the customer inputs but it appears the GA tracking doesn't like it when applied and breaks. To note, the 'abcd' in the below is just for illustrative purposes. <form action="https://www.abcd.co.uk/abcd/" method="get" name="search_form" id="search_form"> Any ideas on how I can get this functionality to work but with the tracking enabled? Thanks.

I am getting this error when I enter debug mode on my webapp with the checkbox: I tested the logic as a text field and it is passing through fine, so it is something to do with my checked logic, but I cannot figure out why. Java script is: document.getElementById("control_San")[0].checked = "<%=ctx.vars.San%>" in the HTML <body>, this is corresponding code: <tr><td style="padding: 5px 0px 0px 25px;"><div id="control_San" style="position: relative; overflow: hidden; margin: 5px 3px 5px 0px; font-weight: bold; text-decoration: none; font-style: normal; color: #ffffff;"><input name="San" id="control_San" style="border-radius: 6px; margin: 0 3px 5px 0px; width: 50px;" type="checkbox" label="San" />Increased sanitation measures</div></td></tr> 

Good evening,  Do you know if when using the Mobile Sdk when Sending out push notifications to our app, if any data back, such as user location, is pushed back into ACC?  I cannot find anything that says it does thus why I am asking.  Thanks in advance.