Adobe Workfront

Each time a new project is created, Workfront generates a new reference/form number. However, our business process requires different behavior based on project type:Revisions: Should retain the original form/reference number from the previous project/version Example: XX-1A-XX Variants: Should generate a new reference number using the same base identifier, but increment the alphabetical suffix sequentially Example progression: XX-1A-XX → XX-1B-XX → XX-1C-XX The core “XX” values remain the same; only the revision/variant letter changes based on the number of versions created Has anyone implemented a similar setup in Adobe Workfront?How are you handling reference number retention for revisions? What is the best practice for preserving prior reference numbers while allowing variants to create new ones?

I am struggling with saving the data on a custom form when I use an external lookup field with a webhook. I have successfully connected a webhook to a lookup field that returns results that match the user’s input. However, it sometimes saves the option the user clicks on and sometimes wipes the field back out when the user clicks away. From my searching, it may be that the form has nothing to “grab onto”, as in an id.  I don’t know if that’s the cause of my issue or not, but I haven’t been successful creating a json path to return linked label/value pairs, only a single label or ‘all fields’. I also haven’t been able to pass the data somewhere else without it still being linked to the original field, so as soon as the original field goes blank, everything else does as well.  I was toying with having a WF webhook listen for when the fields populate, but in my initial test, it doesn’t seem to see a change while the form is still being edited. Can anyone offer me some insight into how I c

I’m hoping someone has already figured this out and can share their magic with me. I need a report for stakeholders/collaborators so they can see every Proof they are on along with the decision status of all approvers not just their own and ideally it would be one line per document but grouped by document also works for this purpose.I figured I’d reach out to the Community before pushing my Friday brain to write text mode 😅

How are others reporting the Quarter is the calculated field option working for you.  Can someone provide text that has worked for them?

Does anyone know of a good method to audit all custom Statuses?  We have a large amount of groups that each use different status lists.  Is there any way to export this data so it can be reviewed and updated?

Navigating Adobe Summit at The Venetian Convention & Expo Center can feel overwhelming given the sheer size of the venue. To help you make the most of your time, below are some key areas and events that you'll want to keep on your radar throughout the week.  To help you make the most of your time, here are key areas you’ll want to bookmark and keep on your radar throughout the week:   Workfront Booth – Located in the Content Supply Chain area in the Community Pavilion The Workfront booth presence is part of the Content Supply Chain area in the main Community Pavilion at Summit. There, you will find product demos, Workfront swag, and both Product team members and Workfront Champions. This is a great place to go for any Workfront or Content Supply Chain related questions!   Workfront Happy Hour (Sunday) – Rockhouse Sports Bar Join fellow Workfronters at The Rockhouse Sports Bar on Sunday, April 19 from 5:30pm – 7:30pm for a Summit Kickoff Happy Hour. All customers who registered for

When I am deactivating groups / teams, I need to make sure that the users are also deactivated. I would love to see color coding on the users "bubbles" to show if they are active or not. Ideally it would be best if it was color coded by license types. I am not sure what the colors currently refer to and it's visually distracting 

Issue: Registered Workfront users cannot access proofs via shareable links. Steps to Reproduce: Copy link from "Get Shareable Link" within proof > Send to reviewer > Reviewer attempts to sign in. Error: “Your email or password is incorrect. Please try again.” Troubleshooting: Tested with multiple registered users; all are blocked by the same login error. How can I resolve this authentication loop?  

Hi,A user created a project in 2024, when Workfront was adopted by our company, he received a notification these days on the email that a task is due on this project, by accessing the link on the email, he is redirected to the task, but cannot do any changes.As a system admin, I only can visualize the project by accessing the link he received, so the project doesn’t exist in the list of projects.I was able to close the task for the user, but cannot:close the project, when I try to change the status to Completed - I receive the error : “Cannot modify personal project” cannot delete the project - in the 3 dots beside the name I have only Edit, Recalculate Timeline, Export and Recalculate Finance the share button doesn’t work - when I try to click on it - I receive the error: “Cannot read properties of undefined (reading 'name')”Have you seen this type of behavior ? Any idea on how I can close it ? or even delete it ?thanks,Bianca

I need to export historical Proofing information from Workfront as a client transitions from a parent company’s version of Workfront to their own.Using an OAuth2 application configured in Workfront, I’m able to access the Workfront API to export project and document information from Workfront, but it appears that the Proofing information only lives within the embedded Proof HQ instance (please correct me if I’m wrong).Since this is not a standalone Workflow Proofing instance, but rather it’s integrated and accessed via Workfront, which uses IMS authentication, I cannot “log in” to the Proof HQ API using a user/password (I have no password in Proof HQ).As such, I’m attempting to authenticate with Proof HQ by calling the https://api.proofhq.com/home/authentication/getsessionid.html SOAP API, but can’t seem to get it to work.  I’ve tried the following SOAP envelope:````<?xml version="1.0" encoding="UTF-8"?><soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/

I’m trying to create two external lookup fields that are using the Workfront Planning api to pull data from Planning.  I’ve created my first lookup fine and its pulling my Planning fieldId with the records I want to show users.  The fieldId output from this first field will drive what records a user sees in the second external field.  The Workfront Planning api uses JSON for filtering, which is curly brackets, and the dependency field needs curly brackets around the field you need the dependent output from.  What’s happening is when I try to build the filtering for the 2nd external field to use the output I need, it needs to be written in JSON so the dependency field is put everything in curly bracket if that dependency field, which obviously is not working.  Has anyone worked with Planning api within an external field to get a dependency, coming from another Planning field to work?  Any insight, ideas, or thoughts would be appreciated.

Looking for the syntax to have and event subscription that triggers when a custom filed on a custom form or a project is changed.  I’ve tired nested, colon and dot notations, and the subscription get created but the field does not trigger it. 

Is there a way, maybe based on Routing Rules, Topic Groups, Queue Topics, or something else I’m not considering to either trigger logic inside the request form or skip sections of the request form?We utilize one master project request queue that routes to a master request form for our entire company. There was reasoning and strategy behind this, but the ultimate result is a form that asks a large amount of qualifying questions before you are routed to the specific section you’re trying to complete.  I’m hoping there’s a way to bypass some of the preliminary routing steps if the projects are intended for my team or possibly my queue topic.I’m not exactly a power user of Workfront so I apologize in advance for asking questions that may have an obvious answer, I’ve tried my best to research on my own.

We have a situation where we have created a new view in Projects’ documents to show (100s of) documents and proofs on projects. However, the ‘version’ column always shows documents at v1 but when a proof is created and is techinically a v1 proof, it shows v2 in the column and is very misleading.I have looked at many ways to work around this using text mode but everythings draws up a blank column.Has anyone else come across this and found a solution?Thanks!

As above .. workfront has taken 20 mins to create a proof and still hasn’t done it. How do you cancel the job and start again? 

Hi! We are exploring exporting Workfront data through Snowflake and into PowerBI. It pains me what we have to do this. I would love there to be more functionality with Workfront reporting, especially to show trends over years. I find PowerBI not overly intuitive either. Will more reporting functionality exist within Workfront? How else are people creatively showing data? 

Has anyone tried to create a dashboard that displays project level information that can then be added to the project itself in the sidebar? I have some designers asking for a more visual way to represent project data that would be accessible at a glance on their actual project.Thinking if it IS possible, it could be done with wildcards, but struggling to figure out how to reference the data on the project the dashboard is actually attached to.If this is not possible, what are some creative ways you all have tackled this?

A HUGE thank you to ​@MikeEngel  for sharing all his knowledge on the Unified Approvals transition! We realize there were a lot of unanswered questions from the chat so we are working on a consolidated Q&A that we’ll post here later, as well as discussing additional webinars to address these!  As discussed today, access to Unified Approvals will be based on your Workfront contract renewal date, but if you want to get access earlier, reach out to your account team to see if you can recontract early! Below are a summary, links to the slide deck, recording, and resources! Senior Product Manager Mike Engel shared updates on the new Unified Approvals experience, bringing enhanced review and collaboration tools for both video and non-video assets. Mike demo’d the new experience, including annotation and collaboration tools. He also discussed the transition, which will allow teams to adopt it in stages (using both legacy and new approvals, as needed) as well as potential future capabiliti

I am having an issue where I have users assigned to tasks however their hours are showing zero. This changed when I updated the task assignments to be their job role names instead of their actual user name because I am working with 300+ projects and want to resource level. Any insight into why their hours might be showing zero if they're assigned to a task with hours? Also note that each of the project tasks are set to start and end during work hours.