Adobe Marketo Engage

Hi is it possible to be able to report in a smartcampaign if a contact has accepted cookies when the landed on our website?

Good afternoon,   Our Marketo instance is synced to Salesforce which has been configured to retrieve two Custom Salesforce objects, Product Preferences and Company Product. The latter is a parent of the former linked by a Product ID field.   The objects are available in Marketo as filters and triggers and can also be viewed and referenced in a Email Scripting Token to create dynamic content blocks for emails.   The objects however do not contain details relating to their specific website page, the URLs for which are available externally to Salesforce.   These URLs have been imported into a Marketo Custom Object (Product URLs) that is not directly related to a Person record in the set up of the Custom Object.   In terms of relationships, a person can have multiple Product Preferences and each of these Product Preferences, is linked to a record in the Company Product object and in turn, should also have a specific webpage URL available in the Marketo Custom Produ

Hi folks! I'm tackling a task of deleting over 14M records from one of our custom objects in Marketo, and the API is running a bit slow — only processing about 2,000 records per hour. Anyone have tips or tricks for speeding this up? Maybe a more efficient approach or method that’s worked for you in similar situations?

My client has successfully connected Vibes with Marketo using the launchpoint integration. However, we have run into an issue, and support at Vibes and Marketo are both a little stumped.  BackgroundToday, a person fills out a membership application, which includes their mobile number. This is a custom process and the data flows directly into SFDC, which syncs to Marketo. Assuming the person's membership is approved, they then receive credentials to log in and can modify their information, including their phone number.  Desired behaviorWhen a person modifies their information and updates their phone number, we need to subscribe this new number to the appropriate Vibes list. IssuesWe have had a number of issues testing this. Here are the scenarios we have attempted after a person changes their phone number:If we attempt to subscribe or unsubscribe the person (with new number) to the Vibes list, the flow step skips and gives a 'suggestion,' which says "Lead should

Hi everyone! I’m encountering an issue with dummy code displaying when sharing a landing page link on platforms like LinkedIn. I can’t seem to locate where this code is pulling from or how to customize what displays to users when sharing. Has anyone else faced this, and could you advise on where to update or control this preview information? Any tips would be greatly appreciated! 

Hello all,   we have a client that tells us that this scenario is real for them: Their customers might have employees that don't have specific - personal - email address, but all use one and the same: info@example.com. And they want multiple people from that company to register for an event with that same one email address. I told them that Marketo dedupes on email address and the subsequent event tool won't be able to process that data influx, but they insist that there must be a solution out there.   Does anyone happen to have a creative idea?   Thanks!Michael

Hey guys,  We started designing our E-Mail Master Template in Stripo a while ago and after exporting the HTML we added the "Marketo Syntax", so all the modules and elements inside the template can be picked and edited by our staff inside Marketo.  We ran into multiple issues while designing, but most of it could be handled effectively (thanks to the Marketo community here we could fix some of the issues where we didn't have a fitting solution!). Now where the Master Template is set up and most issues were supposedly fixed (especially Outlook Buttons!!), we are designing new mail campaigns inside Marketo. While doing so, we had another rendering issue that we found in Litmus. This time the culprit is not Outlook, but moreover Gmail on iOS Devices: The rendered screenshots is looking like the elements are way off and we can't find the reason for this. When testing on my own device (iPhone 11 Pro, iOS 17) i couldn't recreate this issue though – then I found o

Hello Community,When I send out an email the three column image/text stacks on MSO 365 Outlook. Looks fine on all other clients.   Here is the code for this module.  <table id="three-products9a7d62c7-5e23-4cd7-9aa5-b54fbd6b60ea" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt; border-spacing: 0; border-collapse: collapse;" align="center" border="0" cellpadding="0" cellspacing="0" width="100%" class="mktoModule m_three-products"> <tbody> <tr> <td style="-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%;mso-table-lspace: 0pt;mso-table-rspace: 0pt;word-break: break-word;-webkit-hyphens: none;-moz-hyphens: none;hyphens: none;border-collapse: collapse;background-color:#ffffff;" bgcolor="#ffffff" valign="top"> <center> <table class="table600" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace:

Hey! Was wondering if I can get some help since this is my first time encountering this problem: I am going through a lead's activity log and I am noticing that one of the field updates has the campaign name next to the activity, but the problem is that the actual campaign doesn't update that field and when I click on the activity ID, the source of the activity says Salesforce. However when I click on the record history in Salesforce, it says that the field was updated by Marketo, any idea on what could be the cause of this?

I've Googled and read through similar old posts so I think I know the answer to this, but to pose the question anyway: We use the Create Task in Microsoft flow step to notify relationship managers when one of their clients do certain actions. In the task we bring in certain values eg According to Marketo help this only works for Person, Company, Campaign, and System tokens. Has anyone been able to get this to work for data in a custom object? Eg we have an custom object called IterationSummary that has a field called Amount that we're hoping to pull into the Task description.  Thanks 

Hi there, I'm jiwon I tried to add an interactive webinar user in the sandbox, but it failed.When I add a user, the screen stops loaded. When I refresh the screen, it returns to the same screen as before I added a user.(I attached a screen capture, please refer to it.)Is it impossible to add an interactive webinar user in the sandbox? I look forward to hearing from you soon.Thank you.

Hi,   Form field label made mandatory (asterisk icon) causes the 3rd line to misalign. First and second line wrap with correct indentation. However, 3rd wrapped line text returns back under the asterisk and not indented like the top 2 lines, and does not look good. iPhone 13 causes this effect. Through browser tools I have created a new media query for this to target specifically 300px - 359px.   Can you please advise how I can clean this up? I have tried this: .mktoLabel.mktoHasWidth { display: block; margin: 0; padding-left: 1em; text-indent: -1em; }   I do not see how I can possibly apply any <span> when HTML is not readily available for these form labels. Please advise. Thank you.

Hello, I need to export regularly (every month) into excel all the leads and activities that we have since the beginning of the year.I am seeking for advice regarding the best option (most efficient and best performing) to handle this. So far i am handling it with a python script that is extracting these data with the bulk API.However it runs quite slowly (5-10 min) because of the 30-day batches that needed to be implemented to make it work.I am wondering whether there is a better option. We don't have so many leads or activities (below 100k per year).Would you have any idea/suggestion? Thanks for your supportVinz 

Hi All, We have a scenario where accidentally few records were mistakenly tagged to a person status  eg - Attended which Qualifies them as MQL ,based on our current lead scoring framework. How do we rectify them back to a different status as the requestors have confirmed that incorrect files were provided by mistake. NOTE : Few of these incorrect records have been SAL'd as well Any tips/ recommendations around this on how we can correct them? Thanks,Sam 

When will Marketo's get_Campaigns api will be completely deprecated.we see that This endpoint has been superceded.https://developer.adobe.com/marketo-apis/api/mapi/#tag/Campaigns

HiWhen I used a previous version of ReCaptcha in forms on my website, the message would auto translate based on browser settings. With the integrated Captcha method in Marketo, my team in Germany tells me that doesn't appear to be the case. Does anyone know what I can do here?

Hi team,We have a custom object linked to person object and we want to use this custom object field for validation in a smartlist which is part of a smart campaign. But while looking at the filters in right pane we are not able to see the custom object field filters apart from the has filter. Is this expected and can we used any custom object fields eg: email to filter in smart campaign

Hello Community! Our sales team is wondering if it's possible to create a link in an email that, instead of automatically defaulting to calling a phone number (i.e. the tel:+19995550000), it would open up an SMS window on the person's phone enabling them to text the phone number? Thank you,LK

Our team is working on sending personalized emails based on information stored in a custom object using travel itinerary information. Our problem, though, is that many leads in our database have multiple itineraries (i.e. multiple custom object records). We have set up some script tokens to display custom object information, but this will only display info from the most recent custom object record. How do we ensure the correct itinerary is displayed? For example: If we are sending a pre-travel type email 7 days before a person's departure, and that person has 2 itineraries (A & B), but only Itinerary B's departure date is in 7 days, how can we ensure only Itinerary B's info is displayed instead of Itinerary A? In this example, we would want to display a "Departure Date" field and a "Booking Number" field. I know we would need to utilize some velocity scripting, but any assistance here would be greatly appreciated!

Hey all - I posted this to LinkedIn today and got an encouraging note to post here as well (thanks, Jonathan!) Over the years, I've implemented a lot of Marketo instances. By the 15th time you do something, it ought to be pretty good – and I'm really proud of the systems we've built at my current company. Both in part to keep my memory fresh on why/how some things work and to look for opportunities to improve our systems, I've been doing some documentation/clean-up in my spare time. Most recently I took some screenshots & notes of our Lead Source/Lead Source Detail program. While something like this is ENTIRELY unnecessary if you have something like Bizible (aka Bizzy aka Marketo Measure aka so fetch), it's a good case in point for why documentation should be considered part of the build process. Anyway, hope you find this useful. Lead Source & Lead Source Detail Setup Guide

Marketo Segmentation allows you to define rules to categorize your audience based on fields to bucket them into individual segments. Segmentation is crucial to the utilization of your Marketo database and gives you the ability to analyze your data for planning your marketing outreach. The presence of a Default section in Marketo Segmentation is essentially a fallback category and is often overlooked. While various segments are based on specific criteria to catch and categorize your audience, the Default segment catches all the leads who do not meet the criteria for any of the other segments defined in that segmentation. Here’s how Default Segment in Marketo works💡If a lead does not match the conditions for specific segments in your segmentation, it automatically falls under the Default segment.💡The Default segment ensures that all leads are accounted for, even if they don’t meet the predefined segmentation rules.💡This is particularly useful for id

Hi Everyone, I have been User Admin to a Marketo Instance with over 500 users now. As one would imagine, for such a big user list, we have different Roles and permissions assigned.I am stuck at one instance where user has requested access to create custom objects, and I have created a different/new role for all custom object creation/edit access, specifically for this user. And initially, I had assigned that new role to this user, in addition to what he already had (Standard user).  However, he was not able to create/view custom objects, which was troubling. So, I checked on a dummy user with just that new role, it does not work (Admin section shows up empty), meaning the role I created has some limitations to it. (as per this marketo doc) least access of the selected roles would be given, so tried giving temp admin access but that does not seem to have fixed it too. See snip 1 for what dummy user sees post Admin enabled. Snip 2 for Roles selected for dummy user. Here's