Dynamics 365 Custom Entity Sync - Not appearing in Person Details
Hello,
We have an integration with Microsoft Dynamics 365 and are trying to synchronize a custom entity to Marketo. In Dynamics, we created the custom entity and its relationships with the contact object. In Marketo, we enabled the synchronization of the custom entity schema and the fields we want to display. We created a smart list using the relationship with the custom entity as a filter, and we can correctly see the persons who have a record of such entity. However, when we access the person details to view the values associated with the custom entity, we are unable to see anything.
Everything else in the integration is working correctly.
Does anyone have any ideas on how we can display the fields associated with the synchronized custom entity? We would greatly appreciate any insights or suggestions
These are the references we have for the synchronization, and we have followed them step by step.